Customer Service High School

Gianna Christiana

Middlefield, CT ***** 860-***-**** ******************@*****.***

EDUCATION

Johnson & Wales University Fall 2022-Spring 2026

College of Arts and Sciences, Health Sciences Major Providence, RI

-As a Health Science Major, I learned invaluable skills up to this point in overcoming adversity and managing my time. I am able to work effectively to meet deadlines and handle a difficult work load.

-Being a student athlete in college allowed me to cultivate leadership abilities, teamwork, and professional growth. I demonstrated resilience and adaptability in high pressure situations, while maintaining high academic standard. I developed strategic thinking and effective communication on and off the field.

Kingswood Oxford Fall 2018-Spring 2022

High School Diploma West Hartford, CT

-I had the privilege of being a student athlete during my high school career, learning how to balance a rigorous academic curriculum and a competitive athletic schedule. EXPERIENCE

Centre Court Tennis Club February 2024-Present

Administrative Office Riverside, RI

-Responsibilities included customer service, coordinating court schedules, balancing cash and deposits and organizing tournament schedules

-Daily punctuality and time management skills needed to complete duties effectively Mondo Restaurant August 2021-Present

Hostess/Takeout Counter Middletown, CT

-Serving customers in an effective and pleasant manner to ensure ultimate customer satisfaction

-Responsible for customer transaction and cashing out patrons

-Coordinating seating for customers in a time effective manner

-Demonstrating proficiency using POS system Toast and in customer service Sporting CT Soccer Club September 2018-Present

Assistant Coach Middletown, CT

-Coordinating drills for maximum effectivity in training soccer

-Positively motivating young players to aid in improvement on soccer skills and confidence Global Granite & Marble June 2017-August 2018

Sales Associate/Yard Attendant Newington, CT

-Cleaning and organizing the sales floor and granite slabs Gianna Christiana

Middlefield, CT 06455 860-***-**** ******************@*****.***

-Assisting customers in navigating the granite yard and various types of stone SKILLS

-Microsoft Office 360, iOS, Canvas, Blackboard, Google Chrome

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