Customer Service Production Worker
Resume:
Katie Ouradnik
Milwaukee, WI *****
*****.********@*****.***
Work Experience
Production Worker
Occhetti Foods-Milwaukee, WI
July 2022 to August 2024
• Quality:Meeting quality standards and inspecting finished products for defects
• Safety:Following safety procedures to prevent accidents and ensuring the work environment is clean and organized
• Production:Completing tasks to meet production volume and schedules, and analyzing production issues
• Equipment:Operating and maintaining machines and equipment, and making minor repairs
• Materials:Feeding raw materials into machines and loading and unloading items
• Packaging:Attaching labels and company logos to finished products, and packaging products for shipping
Phone Clerk/Server
Ned's Pizza-Milwaukee, WI
January 2020 to October 2022
• Greeted guests
• Handled a high volume of customers regularly
• Assisted customers with questions and concerns
• Processed transactions
• Took and memorized orders by phone and in person Assistant Store Manager
The Chocolate Factory-Cedarburg, WI
November 2016 to December 2018
•Prepare and stock items for the day as needed
•Inform customers of specials
•Prepare sandwiches and ice creams to customer specifications and in a timely manner
•Provide great customer service
•Perform daily and weekly cleaning tasks
•Maintain a clean work environment
• Count and balance drawers
• Open and close shifts as the manager
• Detail clean
• Assist in marketing for the company
Culinary Aide
Silverado Memory Care-Brookfield, WI
July 2016 to November 2016
•Assisted in preparing meals
•Delivered meal carts to bistros
•Cleared and set tables
•Washed dishes
•Maintained a clean work environment
•Worked closely with elderly who had dementia type illnesses Barista
Starbucks-Menomonee Falls, WI
October 2015 to October 2016
• Promoted coffee and educated our customers on coffee
• Suggestively sold product
• Handcrafted beverages to customer specifications
• Connected with the customers
• Maintained inventories by replenishing coffee beans, kept the pasties stocked
• Performed daily cleaning tasks
Education
Lincoln High School - Manitowoc, WI
September 2010 to June 2013
Skills
• Customer Service (4 years)
• Microsoft Office (4 years)
• ASM
• Keyholder
• Inventory
• Training
• Scheduling
• Management
• Server
• Sales
• POS
• Organizational Skills
• Microsoft Excel
• Memory Care
• Alzheimer's Care
• Banquet Experience
• Culinary Experience
• Dementia Care
• Caregiving
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