Customer Service Delivery Driver

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Frank Mitchell

916-***-**** ************@*****.***

Truck Driver Logistics Management Safety Compliance Career Summary

Retired dedicated Tractor Tralier delivery driver with over 36 years of experience with FedEx commercial Freight. Proficient in operating tractor-trailers and managing freight logistics. Aiming to put my skills to use in freight handling and customer service to contribute to efficient operations. Experienced at all levels with an eye for detail in search of a key position that will take full advantage of my experience in freight operations, guidelines, policies and procedures. Key Achievments

§ 27 Year of Safe Driving Reward; achieved the highest safety record in FedEx Freight's Sacramento division.

§ Advanced Safety Compliance Training Certification obtained from American Trucking Associations, focusing on enhancing road safety and reducing risks.

Additional Skills

Freight handling vehicle • vehicle maintenance • customer service • documentation • DOT compliance • Hazardous materials handling • forklift operation • problem-solving • team collaboration Professional Experience

v Enterprise Rent-A-Car

Ø Enterprise Mobility Administrator (Part-Time) Dec 2023 - Current The Part Time Driver is responsible for the transporting of fleet cars and vans to and from various locations, as well as navigating written directions

§ Drive and deliver vehicles locally or out of area as needed, following all rules of the road.

§ Deliver to appropriate destination in a safe and courteous manner.

§ Ride with or follow another to drop off vehicles or pick up multiple vehicles.

§ Organize travel routes and ensure vehicle paperwork is accurate and timely.

§ Occasionally need to communicate via cell phone with crew chiefs. v FedEx Express Corporation / Sacramento, CA (Retired 36 years) 1986-2022 Ø Ramp Transport Driver CURRENT CDL HAZ PAZ ENDORSEMENT Deliver and pick-up freight at various locations in the greater Sacramento area. Duties include operating a tractor and trailer, various lengths and sizes. Writing reports by hand and computer entries. Also operate forklifts at various jobsites to load or unload freight inside of warehouses. October 1986 - 2022

Ø Forklift Operator OSHA CERTIFIED

Work in warehouses at various locations in the greater Sacramento area. Sorting and loading freight onto trailers. Remove cargo from trailers and pallets of freight having various sizes, lengths and weights. Record invoices and compose computer data.

October 1986 – 2022

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Ø Dispatcher

Work in dispatch office carrying out various duties making sure all freight routes are covered each day.Checking truck routes are fully staffed and equipment is available to operate each day.Must make computer entries to show where assets are being used and movement within the fedex trucking system. October 1986 – 2022

Education / Certification

Ø Class A Commercial Driver’s License (CDL) with Double/Triple, Hazardous Materials, Passanger Endorsements, and Air Breaks

Ø Current DOT Medical Card

Ø Hazardous Materials Endorsement

Ø A Transportation Worker Identification Credential (TWIC) Card Ø ChicoState University (1974-1975) General Studies

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