Sales Representative Customer Service
Resume:
Josephine O. Owens
Orlando, Florida 32835
*****.*********@*****.***
OBJECTIVE
To obtain a position within a stable company which allows me the opportunity to learn and grow.
EMPLOYMENT HISTORY
Ticketmaster/ReserveAmerica (Call Center)
Orlando, FL
Telephone Sales Representative/Receptionist February 2004-present
Process camping reservations for several contracts
Modify and cancel reservations per customer request
Answer questions regarding pricing and park activities
Answer customer questions regarding site and map locations
Covered reception and administrative areas when necessary
Greeted applicants
Managed multi-phone lines and transferred calls when appropriate
Irvin B. Greens & Associates
Orlando, FL
Mailroom Clerk November 2002-December 2003
Opened and sorted mail
Filing
General clerical duties
Kash N’ Karry
Orlando, FL
Cashier April 2002-November 2002
Cash handling
Customer service duties
Dial America
Orlando, FL January 1999-April 2002
Sales Representative/Verifier
Processed outbound sales calls
Verified customer sales
SUMMARY OF SKILLS/QUALIFICATIONS
Type 40 wpm
Data entry
Excellent communication skills
Strong customer service skills
Highly dedicated and dependable
EDUCATION/TRAINING
Maynard Evans High School- (1989-1993)
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