Customer Service Warehouse Operations

Filaree D. Otis,

Email: ***********@*****.*** Phone: 480-***-****

*** * **** **, ****, AZ 85207

**Objective:**

Seeking a position that leverages my extensive background in customer service, safety management in commercial construction, warehouse operations, finance, sales, and teaching, with a company that values teamwork, growth, and a positive work environment.

**Education:**

- **Globe High School**

High School Diploma, 2011

GPA: 3.09

- **Gila Community College**

Some coursework towards a Business degree

**Professional Experience:**

**DP Electric, Mesa, AZ**

*Warehouse & Prefab Assistant / Safety Administrator*

2021-2024

- Managed warehouse operations and prefabrication processes.

- Administered safety protocols, including new hire orientations, equipment and tool training, and OSHA 10 compliance.

- Oversaw inventory and maintenance of PPE and safety equipment.

- Maintained logs and conducted equipment maintenance.

**City Electric, Mesa, AZ**

*Sales & Counter Person*

2024 (Brief employment)

- Provided customer service at the sales counter.

- Handled sales transactions and inquiries.

**Tractor Supply Company**

*Receiving Manager*

2016-2021

- Led data entry, material handling, and operations across multiple branches.

- Co-developed a new nationwide receiving program.

- Managed equipment and inventory processes.

**Big-O Tires and Auto Service, Various Locations**

*Service Technician / Bartender*

2011-2016

- Performed oil changes and tire service.

- Provided customer service in a fast-paced environment.

**Additional Experience:**

- **Teaching Experience:** Taught art and safety topics.

- **Finance and Sales:** 12 years of experience in finance and sales roles.

- **Warehouse Experience:** 7+ years in warehouse operations.

**Skills:**

- Excellent customer service and interpersonal skills.

- Proficient in data entry and record keeping.

- Strong understanding of safety protocols and compliance (OSHA 10 certified).

- Experience in heavy equipment handling and maintenance.

- Familiarity with inventory management and logistics.

- Ability to work in fast-paced, evolving environments.

- Team leadership and collaboration.

**References:**

Dominic Alveno 928-***-****

Long time business acquaintance.

Joe Daigle 480-***-****

Former Co-worker

Bill Valentine 480-***-****

Past Prefab Instructor.

Contact this candidate