Customer Service Representative
Resume:
HEATHER GOODWIN
West Burke, VT *****
**********@*****.***
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Skills
Sales Techniques
Stock replenishment
Stock control
Retail buying
Reliable and punctual
Friendly and outgoing
Pricing and Signage Updates
Stock Rotation
Experience
Traveling Merchandiser
Costco Burlington, VT
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Created merchandising plans based on customer buying habits and trends in the industry.
Organized displays according to company standards and specifications.
Analyzed inventory levels and made adjustments accordingly for maximum profitability.
Customer Service Representative
RDI Corporation Newport, VT
Answered customer inquiries and provided accurate information regarding products and services.
Developed strong relationships with customers by providing personalized assistance and support.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Assistant Store Manager
Family Dollar Saint Johnsbury, VT
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Answered customer questions and addressed problems and complaints in person and via phone.
Supervised cashiers in processing credit, debit and cash payments to streamline sales.
Education and Training
Community College of Vermont Montpelier, VT
Associate of Science Business Administration And Management
Certifications
Medical Billing and Coding Diploma 6-20-2024
CPR and First Aide Expired
Activities and Honors
United States Navy 1996-1998
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