Customer Service Class A
Resume:
professional summary
experience
FISHERS, IN ****8
W:
********.*************@*****.***
Commercial Driving (CDL Class A)
Load & Unload Operations
Problem Solving & Troubleshooting
Route Driving & Delivery
Safety Procedures & Protocols
Customer Service & Communication
Time Management
Compliance with Traffic Laws &
Health Codes
Recordkeeping & Documentation
skills
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christopher
madrigal
c m
Dedicated and safety-focused driver with extensive experience in route driving, customer service, and logistics. Proven ability to manage time effectively, solve problems on the go, and maintain a clean driving record. Adept at troubleshooting, ensuring timely deliveries, and following detailed instructions to comply with safety standards. Excellent verbal and written communication skills, with a strong track record of cultivating positive relationships and exceeding operational goals. ABF Freight Whitestown
December 2020 - Current
Driver/Checker
Collaborated effectively with peers and staff to maintain a positive and cooperative work environment.
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• Documented, researched, and resolved customer service issues to ensure client satisfaction. Listened to customer requests and specifications, offering suggestions to best meet their needs.
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• Performed manual labor tasks, adhering closely to supervisors' detailed instructions. Sysco Indianapolis
July 2020 - December 2020
Truck Driver/Delivery
• Complied with health code standards for safe food handling and delivery practices. Delivered food and beverages from various local restaurants, ensuring timely and accurate deliveries.
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Addressed and resolved customer concerns, improving service levels and maintaining client relationships.
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• Followed all traffic laws and safety protocols to maintain a spotless driving record. Bakers Express Indianapolis
March 2020 - July 2020
Class a Driver
Balanced materials, secured containers, and verified weight limits to avoid safety and compliance issues.
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• Managed accurate recordkeeping by distributing invoices and updating delivery logs.
• Maintained a professional appearance and positive company presence during each shift.
• Ensured on-time deliveries within specified timeframes, promoting customer satisfaction. TMC Transportation Brownsburg
April 2019 - January 2020
OTR Flatbed Driver
• Secured freight and verified load weights to comply with safety and regulatory standards.
• Distributed invoices and maintained accurate logs for each delivery.
• Ensured a neat and professional appearance during every shift to uphold company image. education
certifications
• Secured cargo for transport using straps, chains, and tarps to ensure load safety. Equivalency Diploma - General Studies
Northview Alternative High School, Indianapolis, IN November 2022
Commercial Driver's License (CDL) Class A, T (Double/Triple Trailers), X-HAZ (Hazardous Materials)
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• Safe Food Handling Certification (Sysco Compliance)
Contact this candidate