Customer Service Office Manager

Tammara Pombo

Office Manager, Logistics, Office Administration

Organized and proactive office administrator with strong communication skills and the ability to prioritize multiple projects.

Email: ************@*****.***

Address: 3001 Renshaw Street, Strasburg, CO 80136

Phone: 303-***-****

Social links, website: linkedin.com/in/tammy-pombo-65a6a8244 Aurora,CO

Feb 2020 - Aug 2024 Office Manager

Stephen Gould Corporation

Aurora,CO

Mar 2006 - Feb 2020 Account Manager

Stephen Gould Corporation

Experience

Managed office operations and coordinated administrative tasks for a team of professionals.

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Supervised office staff and oversaw day-to-day operations, including scheduling and organizing meetings.

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4 years of experience managing office operations and coordinating administrative tasks.

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• Proficient in creating and implementing office policies and procedures.

• Skilled in managing office budgets and expenses.

• Demonstrated ability to supervise and train office staff. Developed new business opportunities and maintained strong relationships with clients.

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Managed key accounts and exceeded sales targets by effectively addressing client needs and delivering solutions.

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Collaborated with cross-functional teams to develop and execute strategic account plans.

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Provided exceptional customer service and support to ensure client satisfaction and retention.

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Negotiated and closed contracts with new clients, resulting in increased business and profitability.

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Prepared and delivered presentations to promote products and services, leading to successful sales outcomes.

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Diploma

Gateway High School

Business

Parks College

Education

Skills

Excellent communication

Leadership

Negotiations

Relationship building

Strong mathematical ability

P&L Management

MS Office (Excel, Word, PPT)

InfoPlus

Epicor

ProGould

Outlook

Remote Work

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