Service Rep Customer
Resume:
Romarius Wade
Experienced customer service rep Five Star Average Customer Satisfaction
Rating.
Blue Island, IL 60406
***************@*****.***
EXPERIENCE
PLS Loan, Niles IL— Collector
SEPTEMBER 2021 - PRESENT
Make outbound calls to recover overdue loans, offer payment arrangements. Negotiating payments to hit monthly targets. Lending Solutions Inc, Elgin — Financial Service Rep AUGUST 2019 - OCTOBER 2021
Accurately and efficiently navigating through several computer programs. Used general banking knowledge/terminology and banking platforms
(mobile, online banking). Used typing and computer skills while effectively handling and diffusing challenging situations..
Goya, Bolingbrook — Picker/Packer
MAY 2018 - AUGUST 2019
Pulling and packing orders in the warehouse with a scanner. Preparing orders in a timely manner. Tracked inventory, monitored safety and product quality.
EDUCATION
Lincoln College, Lincoln, IL — Associate's Of Criminal Justice AUGUST 2016 - MAY 2018
Homewood Flossmoor, Homewood, IL — High School
Diploma
AUGUST 2012 - MAY 2016
SKILLS
Product Knowledge.
Organization.
Time Management.
Active Listening.
Attention to detail.
Communication Skills
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