Real Estate Customer Service

JEFFREY TRASK

P.O. Box ***** Austin, TX *****

512-***-**** - *********@*****.***

PROFESSIONAL SUMMARY: Proven Real Estate Broker with a track record of fostering client loyalty and maximizing profits through strategic negotiations. Expert in real estate knowledge and compliance, coupled with exceptional customer service skills, ensuring seamless transactions and business growth. Achieved significant client retention by leveraging business acumen and interpersonal abilities. SKILLS • Developed Local Intelligence through Business Growth • Real estate knowledge

• Compliance requirements • Workplace training • Business relationship building • Negotiation expertise • Relationship Management • Documentation expertise • Marketing Strategies • Sales strategy development • Market research

WORK HISTORY

06/1992 to Current

Broker, Trask Investments Self-employed – Austin, TX And Houston, TX Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.

• Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.

• Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.

• Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.

• Managed 80 properties for investors in Central Texas. Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of negotiations.

• Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.

• Conducted research to answer client questions utilizing multiple resources. 06/1982 to 05/1992 Real Estate Agent and Broker Sun Realty Corp. – Houston, TX

• Managed contracts, negotiations, and all aspects of sales to finalize purchases to exceed customer expectations.

• Negotiated, facilitated, and managed real estate transactions. • Advertised client properties through websites, social media, and real estate guides. • Maintained connections with clients to encourage repeat business and referrals. • Structured Sec. 1031 tax deferred exchanges of real property. • Builder's Representative Sun Custom Homes Corporation Developed strong relationships with mortgage brokers, attorneys, and other professionals.

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