Mario Alejandro Felix Gomez
Las Cruces, NM 88011
SKILLS
●Fluent in Spanish and English
●Competent at managing responsibilities in high-volume atmosphere
●Skilled at interacting with customers of all socioeconomic backgrounds
●Hard worker, quick learner, and ability to assume responsibility
●Proven ability to gain customer's confidence and trust
●Possess excellent communication and interpersonal skills
●Resourceful in solving problems and maximizing resources
●16 years Experience in Costumer Service
●Skilled in handling the public with professionalism
EXPERIENCE
Handyman (07/13-01/14)(04/2016 - Current)
Self-employed - Phoenix, AZ
●Landscaping
●Painting
●Roofing
Title Loans Officer (02/2014 - 04/2016)
Rapido Cash - Phoenix, AZ
●Processed title loans
●Received payments
●Explained contract to each individual
●Checked title and registration for validity
●Verified car insurance and the condition of the car
●Verified references
Tourist promoter and guide (06/2011 - 06/2013)
Mayan Palace - Puerto Penasco, Sonora, Mexico
●Picked up tourists at airport
●Promoted activities in general area
●Assisted tourists with hotel accommodations in the Mayan Palace and hotels nearby
●Earned promotional incentive with Mayal Palace, other hotels, clubs, bars, restaurants, and other businesses in the area
●Protected tourists
EDUCATION
High School Diploma
Mesa High School, Mesa, AZ