Financial Reporting General Ledger

John Demetriff

Windermere, FL 321-***-**** ****.*************@*****.***

PROFESSIONAL SKILLS

Accounting Finance Microsoft Office Proficiency Financial Analysis Accounting Software Financial Reporting Auditing General Ledger Accounting GAAP GAAS Training & Development Guest Interaction Team Communication Proactive Problem Solving Leading Recreation Operations Accounting for Labor Hours Adjusting Labor Levels Workflow Management Mentoring Workplace Dispute Resolution Leadership EDUCATION

Bachelor’s Degree, Liberty University, Lynchburg, VA May 2023-October 2024

• Specialization: Accounting, Finance, Data Analysis

• Relevant Coursework: Financial Accounting, Managerial Accounting, Intermediate Accounting I & II, Forensic Accounting, Intermediate Business Computer Applications, Principles of Macroeconomic & Microeconomics, Principles of Marketing.

• Achievements: Magna Cum Laude, Dean’s List

• GPA: 3.89

Associate’s Degree, Whatcom Community College, Bellingham, WA September 2015-June 2017

• Specialization: Arts & Sciences with Honors

• Relevant Coursework: Survey of Economic Principles, Creative Writing I, General Psychology

• Clubs: Phi Theta Kappa Honors Society, National Society of High School Scholars

• GPA: 3.98

RELEVANT EXPERIENCE

Recreation Coordinator, Walt Disney World Parks & Resorts-Yacht & Beach Club/Boardwalk Resort, Lake Buena Vista, FL January 2023-Present

• Supervises and leads daily Recreation operations. o Leads and manages a team of 50 consisting of lifeguards, pool attendants, gate attendants, advanced rescue patrollers, firework cruise drivers, and resort activities.

• Manages staffing levels depending on labor needs and accounts for actual labor hours. o Tracks and compares scheduled labor hours to actual labor hours. o Adjusts labor levels for operational needs to reduce overhead. o Daily use of Microsoft Excel, Teams, Word, and Outlook.

• Maintains pool operations to enhance guest experiences and address safety issues. o Interacts and leads guest recovery efforts to increase guest satisfaction. o Inputs and monitors work orders concerning safety issues. o Tests and analyzes pool chemical levels to make necessary adjustments.

• Administrative liaison between vendors and recreation management. o Research products, processes orders, and tracks orders to reduce expenses and maintain equipment at Disney show-ready standards.

• Analyzes guest survey data for feedback and trends to enhance operational offerings. o Reviews guest survey data and communicates insights to Recreation management to expand offerings. o Proactively conducts research about projects and related expenses for implementation. Recreation Trainer, Walt Disney Parks & Resorts-Yacht & Beach Club/Boardwalk Resort, Lake Buena Vista, FL May 2022-January 2023

• Trained new cast members at Yacht & Beach Club as well as the Boardwalk Resort in on-the-job training for lifeguarding, location offerings for guests, and Disney core values.

• Taught first-aid, AED, and rescue procedures seminars for lifeguards and resort activities cast members. Deep Water Lifeguard, Walt Disney Parks & Resorts-Yacht & Beach Club/Boardwalk Resort, Lake Buena Vista, FL March 2018-May 2022

• Lifeguard of Disney Parks & Resorts specializing in deep water aquatic rescues.

• Proactively learned new lifeguarding procedures to enhance current skills and maintain constant vigilance for guest safety.