Customer Service Store Associate
Resume:
Broomfield, CO *****
*************@*****.***
Nevaeh Lontine
SKILLS
Great Customer Service
Excellent communication
Leadership
Very attentive to detail
Active listening
Critical thinking
Problem solving
EXPERIENCE
Amazon Fulfillment Center, Thornton
●Receive and put away inventory
●Get customer orders ready and pack them up
●Load boxes into trucks for shipment
●Use scanners to read bar codes on products
●View prompts on screens and follow the direction for some tasks
●Troubleshoot problems
●Ensure product meets quality requirements
●Lift up to 49 pounds
●Push utility carts up to 60 pounds
●Stand, walk, push, pull, squat, bend, and reach during shifts
●Use carts, dollies, hand trucks, and other gear to move items around
711, Ft Lupton — Cashier/Store Associate
October 2023- April 2024
●Provide prompt, efficient and courteous customer service
●Drive sales through effective communication with customers
●Maintain a clean, customer friendly environment in your franchisee’s store
●Perform cashier duties (ring sales and maintain cash control)
●Perform all regular cleaning activities, and other tasks included in your job assignments
●Forecast, order and stock merchandise (with appropriate training)
●Check in merchandise deliveries from vendors
Omeara Ford, Northglenn — Parts Cashier
April 2022-February 2023
●Assume responsibility for cash register and cash control to ensure that all amounts are correct
●Print receipts for customers, reconcile billing problems, issue refunds, and answer questions related to the cost of services
●Provide exemplary customer service while efficiently and professionally fielding phone calls to deliver a positive buyer experience
●Proactively resolve and reconcile unpaid, declined, or outstanding service payments and document transactions in the dealership computer system
●Interpret and articulate costs and fees to customers to ensure a thorough understanding of the amount owed
EDUCATION
Brady High School, Lakewood — Graduate
Class of 2021.
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