Security Guard Customer Service

Dhruvit Sukhadwala

Kitchener, ON ǀ 382-***-**** ǀ ********************@*****.***

SKILLS

● Organization

● Communication

● Customer service

EDUCATION

● MS Office 365

● Media Surveillance (E.g. CCTV)

● Languages: Hindi, Gujarati, English

Conestoga College, Kitchener ON Expected graduation 04/2025 Diploma in Applied Energy Management

Chandubhai S Patel Institute of Technology, Anand, Gujarat, India Graduated 04/2019

Bachelor of Technology in Electrical Engineering

I. N. Tekrawala High School, Surat, Gujarat, India Graduated 03/2015 Gujarat Secondary & Higher Secondary Education Board Certificate WORK EXPERIENCE

Paladin Security 28/09/2024

Event guard, waterloo

● Responded to aggressive and disruptive patrons and removing them from the premises when necessary

● Maintained a safe and enjoyable atmosphere for staff and patrons Sword security, Hamilton, Canada 6/2024- present

Security Guard

• Handled hostile and unruly customers, ejecting them from the property when required

• Maintained a secure and joyful environment for employees and customers Star Security, Hamilton, Canada 2/2024 - 05/2024

Security Guard

● Responded to aggressive and disruptive patrons and removing them from the premises when necessary

● Maintained a safe and enjoyable atmosphere for staff and patrons Bee Dee & Co., Surat, Gujarat, India 12/2021 - 11/2023 Electrical Site Supervisor

● Conducted daily inspections of all site and materials to ensure they are up to code and safe to use

● Designed control panels that contained PCL’s

Surat Textile Market, Surat, Gujarat, India 01/2019 - 11/2021 Security Officer

● Verified the age of patrons based on government issued photo ID

● Responded to aggressive and disruptive patrons and removing them from the premises when necessary

● Maintained a safe and enjoyable atmosphere for staff and patrons

● Enforced safety related rules and regulations of the store CERTIFICATIONS

Perri-Med - First Aid & CPR-C with AED, Mississauga, ON 12/2023 - 12/2026 Private Security and Investigative Services Branch, Toronto, ON 01/2023 - 06/2025 Individual Security Guard License

Worker Health and Safety Awareness in 4 Steps 01/2024 Certificate of Completion

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