Property Manager Customer Service

Summary

Skills

Experience

Education and Training

Accomplishments

Sharefa Perry

Buffalo, NY 14204 716-***-****

**********@*******.***

WWW: Bold Profile

Highly motivated professional with several years of customer service, entrepreneurial and management experience. I can create and maintain professional relationships with co-workers, staff and clients while managing. Comfortable working independently as a manager and leader in a team setting. Small business operations

Business Management

Verbal and written communication

Contract Management

Staff Management

Customer Relations

Negotiation

Hiring and staffing

Cash handling

04/2020 Current

Right Way 2 Go Transportation Buffalo, NY

Coordinated transportation for clients to and from their appointments. Dispatched calls to drivers.

Maintained vehicles to ensure the safety of all clients. Submitted payroll each week.

Dealt with many different types of clients throughout the day, while driving them to appointments. Assistant Property Manager, 01/2020 02/2022

Bryant Property Management Buffalo, NY

Assisted property manager in leasing and marketing activities. Created tenant files, maintained records of rental payments, and tracked lease agreements. Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks. Conducted regular inspections of properties to identify any needed repairs or improvements. Handled complaints from tenants regarding maintenance issues and resolved them promptly. Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.

Credit Analyst, 01/2007 05/2018

Local Edge Getzville, NY

Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness. Analyzed customer payment histories to assess credit risk profiles. Developed strategies to manage delinquent accounts and reduce overall portfolio risks. Evaluated the performance of existing customers by analyzing their past repayment behavior as well as current account status.

Provided training sessions for new staff members on credit analysis techniques. Reconciled customer accounts to identify delinquencies or disputes, documenting root causes. SUNY Buffalo State Buffalo, NY

Some College (No Degree) Communications

Employee of the month

References

References available upon request.

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