Customer Service -Customer
Resume:
SOUTH FULTON, GA *****
******.*****@*****.***
ALEEYA TYSON
SKILLS SUMMARY
Proficient in assigning appropriate codes to medical procedures and diagnoses, ensuring accurate billing and insurance claims processing. Well-versed in the day-to-day operations of medical offices, including appointment scheduling, patient records management, and coordinating with healthcare providers. Experienced in overseeing the overall functioning of medical practices, including staff coordination, resource allocation, and ensuring adherence to healthcare regulations. Skilled in leadership roles, with a track record of effectively managing and guiding teams to achieve operational excellence and deliver exceptional customer service.
SKILLS
-ICD-10 -MEDICAL OFFICE EXPERIENCE -CLERICAL EXPERIENCE -VITAL SIGNS
-ICD-10 -PRACTICE MANAGEMENT -ANATOMY KNOWLEDGE -ICD CODING
-HIPAA -MEDICAL COLLECTION -FRONT DESK -CUSTOMER SERVICE
-MEDICAL CODING -MEDICAL RECEPTIONIST -ANATOMY KNOWLEDGE
-SUPERVISING EXPERIENCE -MEDICAL TERMINOLOGY -CPT CODING EXPERIENCE
The sports rehabilitation center, Atlanta, GA
— INSURANCE VERIFICATION SPECIALIST
June 2023 - PRESENT
● Verification of insurance benefits for incoming new patients as well as verification of current patients also but not excluding front desk responsibilities as well as back office responsibilities which include Communication, Patient education, Documentation, Coordination with billing, Updates on changes.
Mt. Yonah Recovery, Dunwoody, GA
— MEDICAL CODING AND BILLING SPECIALIST
July 2022 - January 2023
● Daily communication with insurance companies for past and present inquiries. Managing the coding and billing processes associated with healthcare services provided to individuals undergoing recovery. Responsibilities include Documentation Analysis, Coding Accuracy, Billing preparation, Claim Submission, Follow-Up, Data Integrity and Reporting Georgia State University- Atlanta, GA
- Administrative Assistant
February 2022- July 2022
● Providing administrative support to enhance the efficient operation of the office. Maintaining the smooth functioning of the department through effective organizational and administrative support. Responsibilities include Office Coordination, Calendar Management, Correspondence Handling, Record Keeping, Meeting Support, Data Entry, Visitor and Guest Assistance, and collaboration.
Networx Systems, LLC- Atlanta, GA
- Team Lead
September 2014- October 2021
● Overseeing and guiding a team to acheive
organizational goals and objectives. Fostering a
positive work culture, and contributing to the
achievement of company goals. Key responsibilities include; Leadership, Team development, Project
Management, Performance Monitoring, collaboration, problem solving, Goal Achievement and Communication. EDUCATION
Sanford-Brown College, Atlanta, GA — Associates in Healthcare Administration
July 2011- September 2012
● Healthcare Management- Understanding the principles and practices of managing healthcare organizations, including strategic planning and decision-making.
● Medical Terminology- Learning the language and
terminology and information used in healthcare
settings to facilitate effective communication.
● Healthcare Quality Improvement- Understanding
strategies to enhance the quality of healthcare
services and improve patient outcomes.
● Healthcare Policy- Examining healthcare policies, regulations, and their impact on healthcare
administration practices.
Atlanta Metropolitan State College, Atlanta, GA - Associates in Business Management
May 2007- August 2008
● Business Fundamentals- Covering foundational concepts in business, including business ethics, communication, and decision making
● Management Principles- Exploring the principles of management, organizational behavior, and leadership to develop effective managerial skills.
● Marketing and Sales- Understanding marketing strategies, consumer behavior, and sales techniques essential for business success.
● Financial Management- Introducing basic financial concepts, budgeting, and financial decision making within a business context.
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