Customer Service Security Guard

Brian D. Haynesworth, Jr.

Bronx, NY 518-***-**** *******@*****.***

SUMMARY

A task-oriented, and motivated professional with extensive experience in customer service, construction, and food services, seeking to transition to a role of a Security Guard. Possesses excellent written and verbal communication skills with the ability to articulate instructions to various groups of people. Able to utilize critical thinking and soft judgment to problem-solve and de-escalate conflicts. Observant, reliable, and adaptable to new work schedules, challenges, and conditions.

EXPERIENCE

Kitchen Crew Member 11/2023 - Present

Jollibee; New York, NY

Assist with food production, including frying chicken, cooking burgers, preparing sauces and condiments, and assembling food orders.

Maintain a clean and organized work area, including food preparation stations, cooking equipment, and utensils.

Follow food safety and sanitation procedures to ensure food quality and prevent cross-contamination.

Package and accurately label food orders for dine-in, take-out, or delivery to ensure customers receive their orders correctly.

Server 09/2013 – 07/2014

Irie Bar and Grille; Landover, Md

Greeted customers as they arrived at the restaurant, seated them at their tables, and provided menus and utensils.

Took food and drink orders from customers and entered them accurately into the POS system.

Served food and beverages to customers in a timely and courteous manner, ensuring accuracy and presentation of the orders.

Prepared and delivered checks to customers, processed payments, and handled cash and credit card transactions accurately.

Laborer 04/2012 – 06/2012

D&D Contractors; Laurel, Md

Assembled and disassembled scaffolding and ladders to guarantee the safety of workers while performing tasks at heights.

Utilized hammers, saws, squares, levels, drills, forklifts, and fastening devices to complete projects.

Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.

Followed safety protocols and regulations to ensure a safe work environment for everyone on the site.

Store Associate 11/2013 – 09/2014

Target; Waldorf, Md

Greeted and welcomed customers upon entering the store, provided assistance, and answered any questions they might have.

Scanned and bagged items at the checkout counter, processed payments, and handled returns or exchanges in a friendly and efficient manner.

Stocked shelves, replenished merchandise, and ensured products were neatly displayed and organized throughout the store.

Followed safety and security procedures to prevent theft, accidents, or other incidents within the store.

EDUCATION & TRAINING

Crossland High School; Temple Hills, MD

High School Diploma

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