Customer Service Admin Assistant

CURRICULUM VITAE OF KANANELO NTHABISENG MATEBELLO CHAKA

PERSONAL DETAILS

Contact number: 083-***-****

Date of birth: 24 August 1992

Identity number: 920**********

Gender: Female

Nationality: South African

Race: Black

Home language: Sotho

Other languages: English, Afrikaans, Zulu, Xhosa, Pedi

Marital status: Single

Email address: *************@*****.***

Postal address: 815 Tulbagh Street, Daspoort, Pretoria, 0019

EMPLOYMENT HISTORY

WAITRESS- BURNING SPEAR SPUR STEAK RANCH, BLOEMFONTEIN FREE STATE(2006 – 2008)

Duties and Responsibilities

Greet customers, explain daily specials and answer questions related to the menu.

SALES PERSON- Ackermans, PRETORIA GAUTENG (01/2013 – 03/2015)

Duties and Responsibilities

Target customers to open accounts and customer service inquiries.

Scanning

Data Capturing

Cashier

ADMIN ASSISTANT- UCS INTERNATIONAL, HEIDELBERG GAUTENG (05/2015 – 02/2020)

PROJECT – OUTSOURCING FOR SASOL

Duties and Responsibilities

Scanning documents

Operating big printing machinery

Data capturing (Preparing, organising and storing information in paper and digital form).

Book binding

Meeting scheduler/ organize meetings as per request

Recording of minutes

Answering calls

Signage

Reporting

Receiving clients

General bookkeeping

EDUCATION

HIGHER CERTIFICATE IN ACCOUNTING SCIENCES (2019 – 2020)

University of South Africa

Modules completed

MAC1501, FAC1501, FAC1501, AUE1501, BNU1501, CAS1501, CLA1503, ENN1504, TAX1501, MNB1501.

MATRIC CERTIFICATE (2010)

Hoerskool Bloemfontein

Subjects

English Home Language, Afrikaans First Additional Language, Mathematics, Life Orientation, Life Sciences, Accounting, Physical Sciences.

ADDITIONAL SKILLS

Professional telephone etiquette and report writing skill

Communication skills (written and verbal)

Microsoft Office efficiency

Negotiations skills

Typing and administration skills

Good planning and presentation skills

Ability to adapt to change

Interpersonal skills and good customer care

Team work

REFERENCES

Sylvia Kalane – Manager at Spur

Contact details – 084*******/ 051-***-****

Sharlot Sekhotho – Supervisor at Ackermans store (Pretoria CBD)

Contact details – 073*******

Riaan Uys – Manager at UCS International

Contact details – 016*******

OBJECTIVE STATEMENT

I am a hard working and versatile person with office administration experience. I am an individual with great communication and interpersonal skills, good typing and data entry skills. My previous work environment has helped me gain independence, where I learnt strategic planning capabilities and exposed me to team work.

I KANANELO NTHABISENG MATEBELLO CHAKA, declare that the information given is accurate and correct.

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