Customer Service Warehouse Associate
Resume:
Ashley Porter
PRESENTATION OF QUALIFICATION
PROFESSIONAL EXPERIENCE
Liberty Mutual - HTX
Jr. Claims Representative
Jan 2022- Present
Houston, TX 77081
**********@*****.***
Phase 3 Media – Atlanta, GA
Warehouse Associate
August 2020-Jan 2022
I am excited for the opportunity to be a part of your team! With a strong background in customer service, customer care, and extensive experience in home health and caregiving, I am eager to bring my skills and dedication to your team.
In my previous roles, I have demonstrated a commitment to delivering exceptional customer service and ensuring client satisfaction. My experience in caregiving has equipped me with the ability to provide compassionate care, administer medications, and assist with daily living activities in a professional and empathetic manner. I pride myself on my attention to detail, ensuring that each client receives personalized care tailored to their needs. Key skills that I would bring to your team!
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Pays great attention to detail
10+ years of customer service experience
Dependable team player
Fast learner
Analytical thinker
Social media marketing expert
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Maintain friendly relations with customers and clients Assist insured and claimant customers with coverage’s and setting up rentals. Implement initiatives to make customer contact more successful and educational Use a multitude of software to make the claims process more efficient Worked in a team- oriented environment that required coordination and excellent communication skills. Use sales skills to persuade customers to use our direct repairs shops Maintained and operated industrial machinery such as a Practix OK-40 Continuous Rotary Belt Press and a Mimaki JV34-260 Printer Completed large format projects such as banners, posters and framing Implemented initiatives to help keep the work environment safe and clean Utilized Adobe Photoshop for graphic design projects Worked in a team-oriented environment that required coordination and excellent communication skills Cleaned and maintained the warehouse by picking up trash and other debris Georgia Southern University – Statesboro, GA
IT Student Intern Aug 2018-July 2020
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Georgia Southern University – Statesboro, GA
July 2020
Bachelors of Science in Journalism Concentration in online journalism and multimedia Minor Emphasis in Writing
Provided assistance to a network of over 20000 students Organized, prioritized, and solved student issues Gained Proficiency in Windows XP and 7 troubleshooting Used Microsoft remote control to solve student issues directly Answered emails, voice mails, and in person requests for assistance Met crucial deadlines without compromising the quality of my work
EDUCATION
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