Customer Service

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Lisa M. Barnes

Professional Career Profile

Lisa M. Barnes

*** ******** **** *****, ** 75414 903-***-**** -- Cellular **********@*****.*** Professional Focus Challenging position full time

Professional Summary

Interpersonal communicator and dedicated Registered Nurse and Dietary Supervisor with progressive track record and specialized expertise within major hospitals, medical centers, and home healthcare environments. Nursing career includes Heart Catheterization Laboratory, Intervention Radiology, Pediatrics, Medical Surgical, Pulmonary, Coronary, Telemetry, Intensive Care Unit, Step-down Unit. Visionary team development specialist, extremely confident in coordinating healthcare protocols and working with physicians, administrators, patients, family members, and professional colleagues within emergency and time-sensitive settings. Patient-care advocate, quickly establishing strong relationships. Community Volunteer: Registered Nurse at Saint Mary’s Elementary School in Belen, New Mexico for fundraising and immunization record review. Community-based basketball tournament providing scholarships to graduating students, donations to Boys and Girls Club, high school basketball program. Education and Specialized Training

Midwestern State University Wichita Falls, Texas

Bachelor of Science in Nursing One Course to Graduation 2005 – Present Grayson County College Denison, Texas

Associates of Science Degree in Nursing 2000

Licensed Vocational Nurse (LVN) Program Graduate 1998 El Centro Junior College Dallas, Texas

Associates Degree in Hotel and Restaurant Management 1991 Specialized Training and Certification

Registered Cardiac Invasive Specialist (RCIS) 2006 – Present Advanced Cardiac Life Support (ACLS) 2000 – Pre

Lisa Barnes

Professional Employment History / Community Projects WALMART 1417-

JAN 2021- CURRENT

OGP, Deli, Bakery, Meat and Backroom

Goodwill Industry -Sherman, Texaso

Oct. 2019-Jan 2021

Warehouse manager- organize and manage warehouse, distribution to 12 locations, and staffing. Linda and Wayne Vessels - Sherman, Texas

June 2019-Aug 2020

Private Patient care in customer home and hospital setting. Incontinent care, medications and any needs client and customer need.

Cheddars - Sherman, Texas

April 2018-Oct 2019

Waitress, sidework and customer service.

Alorica - Sherman, Texas

Feb 2017-Aug 2019

Customer service representative- Started, stopped and trouble shooting people with gas issues. Cracker Barrell - Sherman, Texas -

Waitress - December 2014- Nov. 2017

Waited on customer, did sidework and customer service. Customer satisfaction was main objective in this job. Quality Home Health (QHC) Sherman, Texas

Registered Nurse (RN) April 21, 2009 to Oct. 2009

Community based assistance organization serving elderly population disbursed over a five-county area; assigned to 92 clients aged 50 to 102 within four counties: Grayson, Hunt, Collin, Kaufman Assessed patients; coordinated medical equipment devices for independent and at home care: lifts, dentures, hearing aides, wheelchairs, ramps, bedding, medical/hygiene supplies, walk-in showers Wilson N. Jones Hospital Sherman, Texas

Registered Nurse (RN) February 2, 2009 – April 8, 2009

Registered Nurse within the Surgical Intensive Care Unit.

Monitor, medicate, and assure quality medical care and safety for pre/post/during surgery patient American Mobile

Registered Nurse (RN) November 2008 – January 31, 2009

Registered Nurse within the Telemetry Unit

Current Assignment: Mountain View Medical Center, Las Cruces, New Mexico; six to eight patients daily.

Monitor, medicate, and assure quality medical care and safety for heart patients. RN Demand Dallas, Texas

Registered Nurse (RN) July 2008 – November 2008

Registered Nurse within the Heart Catheterization Laboratory and Intervention Radiology, working with a personnel of six Registered Nurses, four Radiology Technicians, and Hospital Physicians

Current Assignment: Saint Vincent Hospital, Santa Fe, New Mexico; three to four patients daily

Monitor, medicate, and assure quality medical care and safety for pre/post/during surgery patient Lisa M. Barnes

Professional Career Profile

Quality Home Health (QHC) Sherman, Texas

Registered Nurse / Home Health Field Supervisor May 2007 – June 2008

Community based assistance organization serving elderly population disbursed over a five-county area; assigned to 92 clients aged 50 to 102 within four counties: Grayson, Hunt, Callin, Kaufman

Assessed patients; coordinated medical equipment devices for independent and at home care: lifts, dentures, hearing aides, wheelchairs, ramps, bedding, medical/hygiene supplies, walk-in showers Home Healthcare Pediatrics Van Alstyne, Texas

Registered Nurse / In-Home Pediatrics Care January 2008 – June 2008 Concurrent with QHC

Assigned newborn to two-year old patients: a one year old born child born without a bowel; five year old quadriplegic with tracheotomy recently and seriously injured in an automobile accident

Independently assessed and provided individualized critical care for 8-12 hour shifts: emotional, physical and social evaluation; taught and supported patient and family; accurate documentation Wilson and Jones Memorial Center Sherman, Texas

Registered Nurse / Catheterization Laboratory January 2000 – February 2007

Major responsibilities the same as Saint Vincent Hospital with one exception: Physicians expected Registered Nursing professionals to function independently; accountable to 15 to 25 patients daily North Central Medical Center McKinney, Texas

Per Diem (PRN) Licensed Vocational Nurse (LVN) August 1998 – November 2000

Areas of nursing accountability: Pediatrics, Medical Surgical, Pulmonary Coronary Unit (PCU), Intensive Care Unit (ICU) Step-down Unit, and Telemetry with 180-bed major medical center

Assessed and provided quality medical care for diversified patients depending on unit’s protocol. Sherman Nursing Center Sherman, Texas

Dietary Supervisor 1996 – 1997

Dietary Supervisor for 106-bed hospital; created care plans and monitored patients medical/dietary Staff D needs; procured and managed food/supplies inventory; accountable for budget/dietary Supervised, trained, scheduled, evaluated performance, assessed disciplinary actions of personnel of four cooks, four dishwashers, and four dietary aides; weekly team meeting McKinney Nursing Center McKinney, Texas

Dietary Supervisor 1992 – 1996

Dietary Supervisor for 100-bed hospital; major responsibilities same as Sherman Nursing Center

Decided to become a nurse; enrolled in Licensed Vocational Nurse (LVN) Program at local college Sherman High School Sherman, Texas

Volunteer / Fundraiser / Concession Stand and Hospitality Room 2003 – Present

Active volunteer for annual community-based basketball tournament providing scholarships to graduating students: two boys and two girls each year: scholarships average $3,000 per recipient

Percentage of funds designated to the Boys and Girls Club of Sherman ($12,000) and High School Basketball program ($12,000); 3-day tournament event included 24 boys teams and 16 girls teams

Managed concession stand operation and hospitality room; team roster; selected gifts for coaches

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