Customer Service Los Angeles

Lamar Curtis Jr.

***** *. ****** ****., *** Angeles, CA 90047

323-***-**** ************@*****.***

Objective

Dedicated and skilled professional with experience in customer service, maintenance, and labor, currently studying to become an HVAC technician. Strong multitasking abilities, attention to detail, and a commitment to quality service in fast-paced environments.

EXPERIENCE

Hertz, LAX — Porter

April 2024 - Present

• Greet customers and assist with their inquiries.

• Move vehicles to designated spots.

• Perform light maintenance tasks to ensure vehicle readiness.

Post Office, Encino — Mail Carrier

November 2023 - April 2024

• Managed a high volume of mail with accuracy and timely delivery.

• Developed efficient routes and delivery schedules.

• Used GPS technology for navigation and customer location.

• Delivered excellent customer service in alignment with USPS regulations.

DFS, LAX — Store Associate

November 2022 - November 2023

• Provided product knowledge and assistance to customers.

• Met sales goals and handled product returns.

• Maintained store cleanliness and restocked merchandise.

Unique Flavors Kool-Aid, Los Angeles — Manager

January 2021 - September 2023

• Oversaw food preparation and store upkeep.

• Managed cashier transactions and provided customer service.

• Handled various transaction forms and ensured smooth store operations.

LA Arena Inc., Los Angeles — Usher, Ticket Taker

July 2018 - January 2022

• Guided customers to seats and resolved issues.

• Collected admission tickets and helped locate lost items.

Access Excavation, Calabasas — Laborer

April 2019 - August 2021

• Removed debris and hazardous materials from sites.

• Assembled and dismantled barricades and temporary structures.

• Directed traffic and operated heavy machinery, including an excavator.

EDUCATION

Dorsey Senior High School, Los Angeles, CA

High School Diploma, June 2018

HVAC Technician Training

Currently enrolled, expected completion TBD

SKILLS

• Customer Service: Proficient in handling inquiries, resolving issues, and delivering excellent service.

• Leadership & Teamwork: Skilled in team collaboration, with a strong ability to lead and motivate.

• Technical Skills: Experienced in environmental services, light maintenance, and 10-key typing.

• Time Management & Multitasking: Adept at managing time effectively in dynamic environments.

• Problem Solving & Attention to Detail: Strong analytical skills with keen attention to detail.

LANGUAGES

• English: Fluent

Sent from my iPhone

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