Administrative Assistant Customer Service

Colleen Kelly

***********@*****.*** 919-***-**** Clayton, NC

SUMMARY

Experienced Administrative Assistant with over two decades of expertise in event coordination, appointment scheduling, and expense management. Proven track record in managing complex calendars and coordinating large-scale events, including a successful Patient Symposium with over 200 participants. Adept at providing exceptional customer service and proficient in Microsoft Office Suite. Committed to enhancing organizational efficiency and supporting management in achieving operational goals.

WORK EXPERIENCE

Duke University Durham, NC

Administrative Assistant 2002-11-04 - Present

• Managed calendaring for middle management, ensuring efficient scheduling and rescheduling of appointments.

• Coordinated meetings and events, including a Patient Symposium with over 200 participants for two consecutive years.

• Handled clinical duties such as scheduling and rescheduling appointments.

• Managed expense reimbursements and financial tracking. EDUCATION

North Central High School

High School Diploma, General Education

Spokane, WA

June 1972

SKILLS

Event Coordination • Appointment Scheduling • Expense Management • Customer Service • Microsoft Office Suite

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