Operations Manager Building Maintenance

GARY DEKROON

SUMMARY

Proactive and versatile professional with a dedication to quickly adapting

to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability.

EXPERIENCE

Senior Operations Manager, 05/2023 - Current

Betson Midwest - Bensenville, IL

Senior Manager - DC Operations, 08/2016 - 05/2023

Pet Food Experts - Des Plaines, IL

CONTACT

Address: Island Lake, IL 60042

Phone: 815-***-****

Email: ***********@*****.***

SKILLS

Staffing, Recruiting, Project Management, Safety Committee, Facility Maintenance, Budget, Travel, Projects, Procurement, HR, Logistics, Supply chain management, Inventory, Coaching

•

Mitigated business risks by working closely with staff members and assessing performance.

•

Prepared staff work schedules and assigned team members to specific duties.

•

• Designed and implemented hiring and training practices for personnel.

• Motivated team members and devised strategies to improve workflow.

• Delegated work to staff, setting priorities and goals. Established short- and long-term company goals, policies and procedures, monitoring progress and results.

•

Staffing, Recruiting, Project Management, Safety Committee, Facility Maintenance, KPI's / GMP's, Full P&L, Budget Management, Travel, Projects, Procurement, HR, Logistics, Supply chain management, Inventory Control Management

•

Implemented process improvements to increase operational efficiency and reduce costs.

•

Managed annual budgeting process, including forecasting and financial analysis to optimize resources.

•

Oversaw quality assurance efforts to maintain high standards of product and service delivery.

•

Negotiated high-value contracts with suppliers and clients to improve cost-effectiveness.

•

Outstanding organizational and

communication skills.

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Strong leadership. Leadership

Seminars Acquired.

•

• Project Management.

Positive attitude and Great work

ethic.

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Lean Thinking & Six Sigma

knowledge.

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• P&L management.

• ERP experience.

• PIT Trainer.

• Interview & Terminations.

• HR liaison.

• $1.5 M Freezer Project Management.

• Facility setup & design layout.

Managed Facility sizes of 140K Sq Ft

to 500K Sq Ft.

•

Experience managing bargaining

personnel.

•

• Training / Coaching / Mentoring.

• Procurement.

• Recruiting.

Inbound Operations Manager, 08/2014 - 08/2016

Pet Food Experts - Cumberland, RI

Operations Night Manager, 08/2008 - 08/2014

Centrex Distributors, Inc - W. Greenwich, RI

Branch Operations Supervisor, 03/2006 - 08/2008

Univar USA, Inc. - Providence, RI

ISO-Safety-Training Manager, 03/1999 - 06/2006

Leviton Manufacturing, Inc - Warwick, RI

EDUCATION AND TRAINING

Associates of Science in Computer Business Applications Johnson & Wales University - Providence, RI

COURSEWORK

Master Class Management Courses

Coordinated with IT department to implement new technologies and systems enhancements.

•

Managed crisis situations, implementing contingency plans to minimize impact on operations.

•

Oversaw talent acquisition, training, and development programs to build high-performing teams.

•

Facilitated team meetings and workshops to align on goals and strategies.

•

Monitored compliance with industry regulations and company policies to mitigate risk.

•

Conducted performance reviews and provided feedback to direct reports for career development.

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Guided change management initiatives to ensure smooth adoption of new business practices.

•

Reported to executive leadership on performance metrics, challenges, and strategic opportunities.

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Staffing, Recruiting, Project Management, Safety Committee, KPI's / GMP's, Travel, Projects, Logistics, Inventory

•

Coordinated work schedules and managed a 150-200 Union labor force for nightly truck loading and stripping according to priority.

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Managed inbound and outbound logistics ensuring compliance with DOT regulations and Hazmat regulations while maintaining facility upkeep

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Managed and updated the company's work instructions and procedures, ensuring ISO 9001 compliance. Administrated OSHA Safety Standards adherence, onboarding processes, Lean Thinking methodologies, supply chain management, and procurement activities.

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• Years Attended: 3.5 years

• GPA: 3.80 GPA

• Strategic Planning

• Budget Administration

• Cost Reduction

• Technology Integration

• Facility Management

• Standard Operating Procedures

• Productivity Improvement

• Operations Management

• Goal attainment

• Procedure optimization

• Distribution Management

• Key Performance Indicators

• Employee Coaching

• KPI Tracking

• Safety Management

• Logistics Management

• Operational Excellence

• Property Security

• People Management

LANGUAGES

Spanish:

Professional

Dutch:

Native/ Bilingual

English:

Native/ Bilingual

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