Customer Service Material Handler
Resume:
William Michailoff
Stockton Ca 95219
***********@*****.***
Objective
To exceed and excel in an environment with room for advancement and opportunity
for growth
Education
2006-2012 A.S. Degree: Mathematics and Science
A.S. Degree: Behavioral and Social Sciences
2007-Present CAADE Counselor
Employment
September 2016-November 2017 Tradesmen International Sacramento
Field Representative
● Extensive knowledge of company procedures and proper representation of brand
● Proven closing ability
● Emphasis on customer service
● Excellent verbal and written communication skills
● Time management
● Able to work proficiently without supervision
● Route and territory management with CRM
September 2016-November 2017 Tradesmen International Sacramento
Journeyman Carpenter
● Residential Construction from layout to final inspection
● Finish from base to crown
● Remodel / Restoration
● Commercial store resets
● Time management
March 2014-July 2016 San Joaquin County Stockton
Substance Abuse Counselor (Recovery House)
● Group Facilitating- Process and Education
● Case Management of a caseload of 5-7 clients
● Client supervision and monitoring of medication
● Liason between the clients and the referring court if applicable.
June 2013-Nov 2014 Friendship House Association of American Indians San Francisco
House Manager (Social Model Residential Rehab)
● Supervise clients when clinical staff is not present
● Monitor and record clients taking medication
● ● Adhering to program policies and HIPPA regulations
● Proficient record keeping and journaling pertaining to clients behaviors
● Following program policies and procedures to ensure client
April 2011 to November 2011 Raley’s Fallon Nv
Checker/Dairy Clerk
● Stocking/ Rotating Product to ensure freshness
● Excellent customer service skills from start to finish
● Excellent communication skills to make sure needs are met
● POS accuracy and efficiency through audits and observations
October 2008 to November 2009 Bloomingdales Palo Alto
Sales Professional (Women’s Shoes)
● Consistent top producer through the utilization of my large customer book
● Excellent customer relations with multiple repeat customers
● Excellent customer service skills proven by customer request
● Excellent customer cultivation skills through customer book and conversation
June 2007-October 2008 Nordstrom San Francisco
Sales Professional (Women’s Shoes)
● Consistent top producer through the utilization of my large customer book
● Excellent customer relations with multiple repeat customers
● Excellent customer service skills proven by customer request
● Excellent customer cultivation skills through customer book and conversation
April 2000-June2001/ May 2015-Nov 2015 The Home Depot West Stockton
Sales Professional (Millworks Specialist) ● Customer cultivation so the customer doesn’t have to
come back for this project
● Excellent customer service many repeat customers
● Pos accuracy and efficiency
● Product knowledge to ensure the customer gets exactly
what they need
February 1996-December 2005 Gehrig Construction Bay Area/Central Valley
Journeylevel Carpenter (Residential Framer)
● All Aspects of Residential Construction from layout to pickup
● Blueprint reading and implementation accurately and efficiently
● Window and Door installation fast and true
● Tilework from ceramic to stone
● Finish Carpentry and remodel
References:
Available upon request
Contact this candidate