Production Manager Desktop Support

SALLY SMITH

Email: *******@*****.***

Phone: 408-***-****

SUMMARY

Seeking Full Time Employment

Strong problem solver with the ability to listen and follow-through. Excellent analysis and operating ability.

Flexible and committed to results. Bring experience and knowledge of high-end system computer support to contribute to the company.

CAREER HISTORY

MICROBAR SYSTEMS, Santa Clara, CA

1982 - 1992

Production Manager

Production manager of a group of two assembly workers and two repair technicians. Shipping and Receiving. Testing, rework and modification of circuit board assemblies. Started as shipping and receiving clerk and became Production Manager over the course of 10 years. Learned the skills of Soldering, Assembly, Testing and Inventory Maintenance. Learned Management skills.

SUN MICROSYSTEMS, INC., Santa Clara, CA

1995 - 2009

Systems Support Engineer

Essential team member of a lab and desktop Support Team that was responsible for installing and maintaining 800+ systems in a multi-campus lab and office environment. Installed operating systems, was responsible for the daily backup of critical servers and desktops, trouble shooting and repair of hardware, and software installation and support. One of my primary responsibilities was the distribution of tasks to team members. Was responsible for purchasing of necessary Hardware and Software on a quarterly basis. Responsible for maintaining the inventory of hundreds of Engineers desktop equipment. Received commendation and bonus for campus move of lab systems. Received commendation and bonus for Inventory of hundreds of desktop and lab systems. Was awarded bonus for the designing, installing and documenting of new backup server to increase company's lab system backup capacity to 10 times the previously used server. SAFEWAY INC., LOS GATOS, CA 2009-2011

BAKERY CLERK

Part time bakery clerk.

Responsible for part time work in the deli including cashier. Responsible for engaging customers and answering questions regarding all products in the store. Responsible for ordering and stocking fresh bakery products daily. Responsible for ordering and stocking commercial bread products daily. Responsible for inventory and reports of sales, standards and measures for entire bakery department. EDUCATION

De Anza College, Cupertino CA

Courses in mechanics.

PROFESSIONAL DEVELOPMENT

Solaris I,II,III Administration

Windows Administration

Linux Administration

Networker Backup

Enterprise Backup Service

Linux Administration

Cisco Network Administration

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