Service Representative Customer
Resume:
Lilac Vivien Lee
Tambis
Experience
October */2013–March 20/2014
Customer Service Representative• Vcustomer Inc. - Cebu City Philippines
November 17/2014–July 23/2018
Customer Service Representative• Eperformax – Cebu City Philippines
May 13/2012-April 10/2013 Telemarketer – ETC Solutions Tagbilaran City Philippines
Provide accurate valid and complete information using the right tool. Identify and assess customer’s needs to achieve satisfaction. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow-up to ensure resolution. Worked to address all customers in a timely manner and effective manner. Worked to understand the needs of each customer. Actively worked to display a courteous and empathetic attitude to customers.
Education
Divine Word College, Tagbilaran City Bohol Philippines-BS Economics
University of Bohol, Tagbilaran City Philippines- nursing aide
Holy Spirit School Tagbilaran City Philippines- High School
Cortes Central Elementary School Poblacion Cortes Bohol Philippines
Skills
Detail-oriented
customer satisfaction
problem solving
empathetic and polite
Career Summary
Friendly and polite customer service representative with 4 years of experience in consumer retail and B2C settings.
Poblacion
Cortes Bohol Philippines 6341
**********@*****.***
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