Customer Service Front Desk

David Kiddy

Cross Trainer

Austin, TX

I am a highly motivated individual who loves to work hard and enjoys customer service. Authorized to work in the US for any employer

Work Experience

Dishwasher

Luby's - Austin, TX

December 2020 to March 2024

Responsible for cleaning all prep equipment, silverware, glassware, and dishes according to sanitary requirements. Worked closely with both the kitchen and dining room teams to make sure each guest has a spotless table.

Dishwasher/Prep Cook

University of Texas at Austin - Austin, TX

December 2020 to April 2023

Ensured the kitchen stays clean and organized. Set up dish stations and turn on dish cleaning machines. Wash all pans and utensils that come into contact with food and scraping identifiers off every thing. Preparing cold foods, slicing meat, peeling and cutting Vegetables brewing coffee or tea, and doing many other food service tasks.

Front Desk Receptionist/Custodian

Planet Fitness - Austin, TX

January 2015 to November 2020

Thoroughly clean and sanitize restrooms, locker rooms areas, fitness equipment and gym floors.Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment.

( Toilets, faucets, showers, gym equipment to the Club Manager. Greet members, prospective members and guest, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system.

Dishwasher

Golden Corral Corporation - Austin, TX

January 2005 to December 2015

Consistently ensure the availability of clean dishes by washing flatware dishes pans, pots, and utensils. Maintain a clean work environment by cleaning kitchen machines and appliances. Cashier

JCPenney - Austin, TX

January 2002 to December 2004

Maintaining check out standards, assisting with general operations such as omnichannel, recovery and inventory, and upholding performance standards relatively to shrink/ safety and meeting performance standards.

Education

High school diploma

Stratford Career Institute - Austin, TX

August 2002 to May 2006

Skills

• Coffee Experience

• Cooking

• Kitchen Experience

• Microsoft Word

• POS

• Commercial Cleaning

• Custodial Experience

• Retail Sales

• Food Production

• Cash Handling

• Machining

• Cashiering

• Busser

• Food Service

• Cleaning Experience

• Food Preparation

• Food Safety

• Guest Services

• Serving Experience

• Heavy Lifting

• Computer Operation

• Cash register

• Customer service

• Hospitality

• Restaurant experience

• Cash handling

• Heavy lifting

• Retail sales

• Guest services

• Front desk

• Hotel experience

• Serving

• Sales

• Dishwashing

• Typing

• Housekeeping management

• Cleaning

• Supervising experience

• Time management

• Property management

• Janitorial experience

• Food service

• Leadership

• Organizational skills

• Residential cleaning

• Laundry

• Dry cleaning

• Resort

• Kitchen experience

• Communication skills

• Food handling

• English

• Spanish

• Merchandising

• Pricing

• Grocery store

• Custodial experience

• Bilingual

• Basic math

• Guest relations

• Math

• Computer skills

• Outdoor work

• Windows

• Food preparation

• Coffee experience

• Bussing

• Commercial cleaning

• Knife skills

• Retail math

• Animal handling

• Food safety

• Food production

• Microsoft Excel

• Fashion retail

• Office experience

• Phone etiquette

• Hospital experience

• Acute care

• Maintenance

• Baking

• Industrial cleaning

• Food industry

• Meal preparation

• Addiction counseling

• Caregiving

• Senior care

• Basic knife skills

• Writing skills

• Sanitation

• Shipping & receiving

• Microsoft Office

• Inventory management

• Assembly

• Upselling

Languages

• Spanish - Fluent

Certifications and Licenses

Learn2Serve Texas Food Handlers Training Program

May 2023 to May 2025

Food Handler Certification

ServSafe

Assessments

Security guard skills — Completed

December 2023

Assessing risks, enforcing security standards, and handling complaints Full results: Completed

Retail customer service — Proficient

December 2023

Responding to customer situations in a retail setting Full results: Proficient

Cooking skills: Basic food preparation — Proficient December 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Work style: Reliability — Proficient

December 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cleaner fit — Proficient

December 2023

Measures the traits that are important for successful cleaners Full results: Proficient

Work style: Conscientiousness — Completed

December 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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