Customer Service Sales Associate
Resume:
JENNIFER SALINAS
Perris, CA *****
********.********@*****.***
Possesses an Economics degree from University of California, Riverside. Versatile sales associate and with 4 years of experience in jewelry sales, consistently meeting sales targets through exceptional customer service, upselling, and cross-selling. Proficient in multiple languages, including Spanish and English. Seeking a role that leverages my skills in my major with several classes and on hand mentorship from professionals in the fields of finance, accounting, and the economy. Work Experience
Sales Associate
Swarovski-Fontana, CA
February 2024 to Present
• Provided exceptional customer service by assisting customers in the selection and purchase of jewelry items
• Demonstrated extensive knowledge of different types of jewelry, including diamonds, gemstones, and precious metals
• Built strong relationships with customers to understand their preferences and needs, resulting in increased sales
• Achieved consistently high sales targets by effectively upselling and cross-selling complementary jewelry pieces
Sales Associate
Kay Jewelers-Fontana, CA
October 2023 to February 2024
• Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
• Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
• Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
• Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
Sales Associate
Macys Department Store-Riverside, CA
July 2020 to October 2023
• Processed customer transactions accurately and efficiently, handling cash, credit card, and mobile payments
• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers
• Collaborated with team members to achieve daily sales goals through upselling and cross-selling techniques
• Handled product returns and exchanges according to company policies while maintaining a friendly demeanor
Education
Bachelor's degree in Economics
University of California-Riverside - Riverside, CA August 2022 to August 2024
Skills
• People-oriented Spanish English Native or Bilingual Native or Bilingual
• Team collaboration Fluent in Spanish Customer Service
• Positive and Friendly
• Customer service
• Sales
Contact this candidate