Team Leader Solutions Specialist

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

MASTER LUIS FERNANDEZ

■ Miami, FL 330015 ■ 305-***-**** ■ ****************@*****.*** ■ WWW: Bold Profile ■ Creative Home Improvement Solutions Specialist creates novel approaches to green energy installations and integrations. Talented at converting roofing options to satisfied customers. Provides artistic and creative designs offering both power generation and aesthetic enhancements to new construction and existing facilities. Resourceful Team Leader bringing more than 20 years of experience in field and motivation to enhance procedures, generate new revenue and expand customer base. Knowledgeable about technical, installation and service details. Articulate, diplomatic and courteous with all customers and personnel.

• Special Events

• Critical Thinking

• Cold Calling

• Preparing Proposals

• Promotional Events

• Client Retention

• Energy Assessment

• Leasing and Sales

• Site Visits

• Closing Procedures

• Hardworking and Reliable

• Client Rapport-Building

• Converting Leads

• Closing Sales

• Sales Cycle Management

• Construction Scheduling

• Permit and License Procurement

SOLAR ENERGY SPECIALISTS 01/2021 to 01/2023

ADT SOLAR, Miami, FL

Reviewed design layouts to verify viability and resolve compatibility conflicts with existing energy infrastructure.

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Determined specific design criteria and specifications of projects with non-technical outlines provided by customers.

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Worked directly with project construction leads to execute plans according to prescribed budgets and timeframe commitments.

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Communicated relevant design changes and updates to customers in advance of implementation to cultivate collaborative working relationships.

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• Top Solar Sales Producer 2022

CEO 04/2018 to 06/2021

Outside The Ring Champions Foundation, Miami, FL

Built productive relationships with industry partners and competitors to support strategic business objectives.

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Developed key non profit funding operational initiatives to drive and maintain substantial business growth.

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Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.

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EDUCATION

CERTIFICATIONS

Monitored use of best practices at levels and implemented corrective actions to bring employees into compliance.

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• Created Martial Arts Curriculum for After School and Summer Camp Programs .

• Increased sales by 10% on Quarterly Schedule

PERSONAL CRUISE CONSULTANT 01/2015 to 11/2018

Norwegian Cruise Line, Davie, FL

• Arranged travel accommodations for groups, couples, executives and special needs Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.

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Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.

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Implemented automated office systems, optimizing client and data communications as well as records management.

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Communicated benefits and information regarding international travel insurance with clients and obtained best rates, increasing repeat business.

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• Worked flexible hours; night, weekend, and holiday shifts.

• Maintained energy and enthusiasm in fast-paced environment. PERSONAL VACATION PLANNER 09/2012 to 12/2015

Carnival Cruise Lines, Miramar

Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.

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Arranged travel accommodations for groups, couples, executives and special needs clients.

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Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

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Responded to clients' questions, issues and complaints and implemented appropriate solutions.

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Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.

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Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.

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Asked open-ended questions to better ascertain client needs and determine best international travel offerings.

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• Top Sales Leader 2015

Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness

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Associate of Arts : Restaurant And Culinary Management, 04/2012 Miami Lakes Educational Center And Technical College - Hialeah, FL

• Honor Roll 2011

• Awarded Principals Honor roll

• [johnson and Wales University] Scholarship Recipient

• Professional Development: Business and Marketing

• 3.5 GPA

• Ranked in Top 5% of class

• Elected Captain of Competition Team

Qualifications

LANGUAGES

20 years Sales Management and Coaching expert

6th Degree Black Belt Master -

World Taekwondo Federation

2nd Degree Black Belt - American Taekwondo Association 1st Degree Black Belt - Goju Ryu Karate Do

F.I.G.H.T. / HaganaH - Certified Instructor

Krav Maga - Certified Instructor

MMA Pro Fighter

CPR Certified

Certified UFC GYM Fitness Coach

D&G Security License

Spanish

Native or Bilingual

English

Native or Bilingual

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