Customer Service Data Entry

SHANNON CARDOSO

Phoenix, AZ ***** +1-602-***-**** ***********@******.***

Driven professional with experience at Amazon Pharmacy/Pillpack, excelling in customer service and data entry. Demonstrated ability to enhance workplace safety and efficiency, achieving high productivity standards. Skilled in managing customer interactions and record-keeping with a keen eye for detail and superior time management abilities.

Data Entry

Customer interaction

Record and File Management

Attention to Detail

Customer service orientation

Work Planning and Prioritization

Healthcare Customer Service Associate, 08/2023 - Current Amazon Pharmacy/Pillpack – Phoenix, Arizona

Taking incoming calls to assist customers with their medication Obtaining prior authorizations

Sending requests to transfer prescriptions.

Restocker, 06/2019 - Current

Staple's – Tolleson, Arizona

Maintained accurate tracking for order movements with use of RF scan gun Stocked shelves, racks and bins with new or transferred merchandise Kept work areas clean, neat and organized for optimal productivity and worker safety Achieved productivity and accuracy standards to meet company guidelines. GED: General Studies, 05/1997

South Mountain High School - Phoenix, AZ

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Contact this candidate