Customer Service Front End

**********@*****.****** com Las Mitchell Vegas, NV +1-725-***-****

PROFESSIONAL SUMMARY

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. WORK HISTORY

Front End Cashier/Service Desk at Walmart Neighborhood Market 07/2022 - 04/2024 (2 years)

*Greeted and assessed customer needs. Processed customer payments using cash, debit and credit cards. Assisted customers in locating items in the store. Providing customers accurate change when handling their transactions; such as money orders, sending money thru Western Union/Moneygram, bill and rent payments. Maintained a clean work station. Followed company policies regarding returns and exchanges. Dealt courteously with irate or difficult customers in order to diffuse potentially volatile situations. Resolved customer complaints in an efficient manner while maintaining excellent customer service standards. Trained new team members in cash register operations, stocking procedures and customer services.

Cashier (Sales and Related) at Dollar Tree Store

05/2022 - 09/2022 (5 months)

*Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.Calculate total payments received during a time period, and reconcile this with total sales.*Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.*Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.*Greet customers entering establishments.*Issue receipts, refunds, credits, or change due to customers.*Assist customers by providing information and resolving their complaints.*Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.*Answer customers' questions, and provide information on procedures or policies.*Stock shelves, and mark prices on shelves and items.*Receive payment by cash, check, credit cards, vouchers, or automatic debits.*Adhere to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting. Performed other duties assigned by management. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.*Operated cash register efficiently and accurately, processed payments by cash, debit or credit cards. Issued receipts and change due to customers. Stocked shelves with merchandise when needed. Kept records of purchases, maintained orderly appearance of checkout area; restocked supplies when needed. adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting. performed other duties assigned my management. completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Redetermination Adjudicator at Odjfs

04/2021 - 02/2022 (1 year)

*Assed clients information and prepared unemployment claim forms. Reviewed and verified accuracy of submitted documents. Investigated eligibility requirements for unemployment benefits. Processed appeals on denied or overpaid accounts. Conducted interviews with employers and claimants to collect relevant data for benefit determination purposes. determined eligibility for additional benefits based on individual circumstances. Monitored progress of pending cases in order to ensure timely resolutions. input communication with applicants into the computer system to facilitate future clarification and knowledgeable support. Maintained confidential documents to prevent data compromise. Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.

SKILLS

Customer Service, 36 years

Cash Management, 35 years

Handling complaints, 25 years

POS Systems Operations, 20 years

Excellent Customer Service, 36 years

Building Rapport, 20 years

Quick Learner, 45 years

Strong Work Ethic, 45 years

LANGUAGES

English, Fluent

SOCIAL NETWORKS

Facebook, https://Na

Twitter, https://Telegram

Linkedin, https://www.linkedin.com/in/robert-malyshev-a46216185? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_ap ABOUT ME

I served in the military

I have a drivers license

I have management experience : 35 years

I have a security clearance

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