Sql Server Support Analyst

Timothy Maturah

***-*** ****** *********, #***, Briarwood, New York 11435 • 347-***-**** • *********@*******.*** •

Objective: Seeking a position as an IT Application Support Analyst, SQL Server Database Administrator, SQL Server Database Developer or Programmer Analyst.

Career Profile: Application Support Analyst with 15 years’ experience implementing Information Technology solutions with SQL Server for Fortune 500 companies in the legal services, logistics services and healthcare sectors. Conceptualized and managed full software development lifecycle programs ranging from $40,000 to $50,000 in budget including team sizes up to 2-3 people. •

Core Skills: Microsoft SQL Server2016, Microsoft Visual Studio 2015, Microsoft Server2016, Microsoft Internet Information Server, Windows 7/10/11 • C#, ASP .NET 4.0, ADO.net, Crystal Reports 8,9 & 11, Web Services, HTML5, CSS, JavaScript, PowerShell, PHP • Exceptional Customer Service • Application Testing • Administrative Tasks • Database Security • Database Systems • Patch Management • Performing Analysis • Troubleshooting Hardware • Azure development tools, such as Azure Data Factory, Azure Functions, Azure App Service, and Azure SQL Database and DevOps • Stored Procedures • Optimize Database Performance • Query Analyzer • SQL Server Analysis Server • Computer Science • Data Architecture • Data Modeling • Database Design • Database Triggers • Extract, Transform, Load (ETL) •Data Warehouse • .NET Framework • ASP.NET • C (Programming Language) • Communication • Internet Information Services (IIS) • Oral Communication • Problem Solving • SQL Server Integration Services (SSIS) • SQL Server Reporting Services (SSRS) • Visual Basic .NET (VB.NET)• Attention to Detail • System Administration• Project Management• Power BI • Leadership •

• Master's Degree • Bachelor's Degree•

Professional Experience:

Bollore Logistics, Inc., Jamaica, N.Y, 5/2008 to 7/2020

www.bollore-logistics.com

Bolloré Logistics USA was established in April 1969. The company is present in 17 cities across the US with the national headquarters located in New York. Our US organization offers complete end to end supply chain solutions to our clients including air & ocean freight, project cargo, ground & cross border, customs brokerage, regional and local distribution centers and e-commerce.

• SQL Server Developer

Acting as liaison for Accounting system, operational system and the Transportation Management System and other for system requests user support, for ongoing data maintenance and database issues; new system enrollments, updates and audits, and user profiles administration, help desk and end user support of applications and related systems Direct support of propriety applications for a global logistics services company with a network across 109 countries

Generate, test and troubleshoot existing ETL applications using SQL Server Integration Services

Lead the migration of several proprietary database systems due to end of life. Reducing server cost by moving to virtual servers, increased performance with improved response times while allowing for additional users

Developed blackened internal tools with Visual Studio and SQL Server, which helped identify bottlenecks and database locks, increased transaction efficiency and improved processing speed by 21%

Managed DTS pipelines using SQL Server, reducing the number or repeated process bottlenecks, 32 minutes per release for software testing and bug checking

Analyzed system performance using SQL Server scripts, identifying and resolving recurring database locks that improved response times by 17%

Supervised the setup of new SQL Servers and their related application software installs. Goal was to audit, improve testing, streamlined the QA process and improve or eliminate downtimes after patch deployments and software updates

Incorporated Quality Assurance Testing methodologies to aid in identifying, analyzing, cleansing, validating and enhancing data issues with existing ETL processes.

Sullivan & Cogliano, Waltham, MA, 12/2007 to 01/2008

www.linkedin.com/company/sullivan-and-cogliano/

Sullivan & Cogliano is a provider of technology staffing and workforce solutions based in Westford, Massachusetts. The company understands a business' and project needs while mapping out available staffing options that are customized to each client

• SQL Server Developer, Contract

Application development and support of an existing propriety web application for Entergy, a Fortune 500 Integrated Energy company

Systemized new database design to manage Intranet content, incorporated tools like Visual Studio Code and trained special users in the editing and maintenance of the content on the websites, improved overall user opinion and acceptance of the new system, decreasing maintenance time by 19%

Reversed Engineered an older database application to a new SQL Server/ Visual studio application. Implemented the solution on Windows Servers, created the desktop deployment systems for users using VS, enhanced the original development with new fixes and user customizations, included templates to allow for easy replication of the system

Conducted training sessions with users that led to a 23% improvement in relationships with users, better user efficiency and better communications with users and managers

Worked with SLAs on software deployments, patch deployments, new servers, compliance changes, which secured better deployments that saved the company large amounts o down times

Spearheaded the implementation of source control methods using Rational, minimizing deployment issues by 14%

Education:

Pace University, New York, NY

Department: School of Computer Sciences and Information Systems

Degree: Masters of Science QPA: 3.65

Major: Information Systems June 2006

Pace University, New York, NY

Department: School of Computer Sciences and Information Systems

Degree: Bachelor of Science QPA: 3

Major: Information Systems June 2004

Minor: General Management

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