Pharmacy Technician Customer Service
Resume:
Waller Tx *****
************@*****.***
Icasia Alfred
SKILLS
Retail skills, customer service skills, money management skills, managing skills, communication, computer skills, solving problem skills, EXPERIENCE
CVS, Katy Tx — pharmacy technician/ lead pharmacy technician in training
10 2023 - PRESENT /
04 2024 - PRESENT
● The role of a pharmacy technician is training, mentoring the pharmacy team, and support the pharmacists. We also provide feedback to the pharmacy manager on staff performance, as a Pharmacy Lead Tech we support leading the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures, as applicable. leading retail pharmacy setting, to excel in a complex, high-impact, patient-focused role and to positively impact the lives of others. As a Lead technicians we also train junior technicians
Walgreens, Cypress Tx — pharmacy tech
10 2021 - 10 2023
● file prescriptions by the customer's last name, file prescriptions with the corresponding medications, and by applying the label I would also have to do deletion on expired or prescriptions that were held for too long. check out customers and if there are insurance problems on a customer I checked out I would try to resolve the problem based on what the insurance says and sometimes I scan new prescriptions and put shots in the system.
Old Navy, cypress tx — sales associate
06 2020 - 01 2021
● To make sure the store is clean, the customers are finding everything okay. Help them look for different sizes or anything in specific they are looking for. Persuade them to get into a loyalty program or sign up for an old navy card to get the customers to come back and purchase more things.
Chick-fil-a, Katy Tx — team member
07/2019 - 05/2020
● To take the customers order making sure the order is accurate. Bagging their order marking sure everything that was being ordered is in the bag making sure the area you are working in is nice and clean. Communicate amongst each other when there are more than one of the same drink being made, special drinks that take time, or a large order. EDUCATION
WALLER HIGH SCHOOL, Location — high school diploma 09 2021 - 05 2022
BLINN COMMUNITY COLLEGE - bachelors degree
07 2024- PRESENT
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