Bartender/Server

Natasha Brownstein

**** ******* ****** ** *********, NV 89052

Phone: 702-***-****

Email: *****************@*****.***

Education:

B.A. in Psychology: University of California, Irvine 2019 M.A. in Clinical Psychology: Pepperdine University 2021 PsyD. in Clinical Psychology: Pepperdine University Online - In Progress Skills:

• Highly resourceful, quick learner who takes initiative

• Works exceptionally well with others in a team-based environment

• Possesses outstanding ability to communicate with fellow associates and clientele

• Knowledge and experience in developing brand names

• Exceptional skills in marketing for purposes of brand recognition throughout the market segment

• Self-motivated individual

• Possesses high levels of customer service experience

• Proficient knowledge of Aloha, Toast and Revel POS systems.

• Large following of 2000+ bar patrons across the Greater Las Vegas area. Roscoe’s Famous Bar Fullerton, CA Bartender 03/2020– 08/2024

• Provided excellent customer service in fast-paced bar atmosphere

• Greeted bar guests with a humble, friendly and helpful attitude

• Took orders and delivered drinks to guests in a fast, friendly manner

• Collected cash or charge receipts from patrons in correct amounts and was responsible for accurate accounts and inventory for assigned shifts

• Work with staff and management to provide excellence in customer services The Ranch Restaurant & Saloon Anaheim, CA Cocktail Server/Bartender 01/2016– 03/2020

• Provided exceptional customer service in fast-paced restaurant atmosphere

• Answered phone calls, and documented reservations, including planning and coordination of large party events

• Created and maintained an elegant atmosphere by setting and bussing tables

• Greeted restaurant and bar guests with a humble, friendly and helpful attitude

• Took orders and delivered food to guests in a fast, friendly manner

• Collected cash or charge receipts from patrons in correct amounts and was responsible for accurate accounts and inventory for assigned shifts The Lounge Northridge, CA Bartender/Bottle Service/Marketing 01/2012-01/2016

• Mixing and serving alcoholic beverages to customers.

• Creating beverage lists, menus and drink promotions.

• Following all safety and sanitation policies when handling food and beverages.

• Checking a customer’s identification to confirm that they are legally able to consume alcohol. • Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to intoxicated individuals.

• Engaging the guests in conversation.

• Ensured that my bar was fully stocked with glasses, drink mixes, garnishments before my shift.

• Greeted guests upon arrival to their sections and collected payments for the table minimum. • Checked to ensure payment info was correct and pre-authorized payment.

• Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at the table, including chilled and mixed shots.

• Consistently provided professional, friendly, and engaging service while constantly checking on guest’s satisfaction.

• Skillfully promoted items on bottle list, while assertively up selling menu items.

• Upselling food and beverages to guests.

• Preparing cocktails and other drinks.

• Welcoming, acknowledging and greeting guests who come to the bar.

• Taking food and beverage orders from guests.

• Maintaining appropriate stock levels for the bar.

• Taking money from customers and process all card payments.

• Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.

• Communicating with guests and making them feel appreciated.

• Ensuring that customers receive an efficient and prompt service.

• Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.

• Promote company and bring in more clients through SEO, Social Media Marketing, Business to Business Solicitation, and Email Marketing.

References Available Upon Request

Contact this candidate