Customer Service Team Leader

Samantha Carvajal

661-***-****/********@*****.***

Career Objective

Looking for an opportunity to further my professional experience in an organization that challenges me to be the best professional I can be. I look to bring my excellent work ethic and positive attitude to better myself and everyone around me.

Professional Work Experience

Librarian Assistant August 2019- March 2020 Taft College, CA

-Help manage budgeting and billing for new equipment

-Supervise library assistants and other stuff

-Oversee the library to ensure cleanliness, order, and protection of the libraries resources

-Develop an organized library inventory

-Conduct regular checks and updates on database information

-Help other students with research, reading materials, and references

-Answer questions via phone or email

-Publish and update content on the libraries website

-Research and implement new information system techniques

-Organize activities and promotional events

Top Marketing Team Leader

Modesto, CA. June 2021- June 2022

-Conduct community sales/outreach throughout the state of California

-Provide excellent customer service

-Facilitated meetings

-Regularly completed record keeping

-Conducting regular inventory on supplies

-Networked to help create successful and ongoing customer relationships

-Collaborated with colleagues to develop selling strategies and marketing objectives

-Enroll and train individuals working under my guidance Amazon Stocker and Problem Solver

Shafter, CA December 2022 - May 2023

-Receive and prepare inventory for delivery

-Use technology to sort, scan and prepare orders

-Troubleshoot and resolve problems that an associate encounters with inventory

-Critically think and evaluate information to determine what’s useful for the work to be processed

-Constantly work in a busy warehouse environment

-Help teams handle high volume work by prioritizing tasks Ay Mi Pa

Bakersfield, CA March 2023 - September 2024

-Customer service and satisfaction

-Serve food and beverages orders to customers

-Offer suggestions and specials that based on the customers needs

-Maintain a clean and orderly work area at all times

-Closely follow all food, safety, and sanitation guidelines

-Properly sanitize, and organize silverware

-Seat customers using services such as OpenTable and Tok

-Provide bottle service and customer amusement.

Reference

Ay Mi Pa Manager - Elizabeth Sandoval - 661-***-**** Taft College School Counselor/ Advisor and Psychologist Miguel Rodriguez 661-***-**** Education

Taft College

Psychology for Transfer (Associate of Science) May 2024 Relevant coursework: Calculus Mathematics, Introduction to Psychology, Intro to Lifespan Psychology, and Introduction to Sociology, Speech & Communication CSUB or CSUN (TBA 2025)

Bachelor’s Psychology

Skills

-Excellent Communication Skills

-Team Player

-Natural Leader -Organizational Skills

-Spanish (proficient) -Marketing

-Attention to Detail -Excellent Customer Service

-Public Speaking -Multitasker

-Strong Work Ethic -Adaptable and Versatile

-Food, safety, and sanitation -Process improvement

-Time management

Contact this candidate