Customer Service Team Members
Resume:
David J. Lestage
**** ********** ****., ***** *****, FL 34772
****.*******@***.***
Self-Motivated individual with over 24 years of experience in the Landscaping industry. I have owned and operating my own landscaping company for over 17 years and have also worked alongside other well-known landscaping companies in the Orlando area. Experienced in customer service face to face with sales and maintenance of properties (commercial and residential), installation of sod, mulch, hardscapes, and seasonal/annual flowers. I have maintained and operated equipment such as mowers, edger's, line trimmers, blowers, hedge trimmers, sod cutters, plant augers. I am a very hard working and dependable individual whom guests and management can count on to get the job done. Great at adapting to new situations and policies. Able to negotiate and problem solve quickly, accurately, and efficiently.
Capital Landscaping/Juniper Landscaping
November 2020 – Present
Responsibilities include:
Point of Contact for clients to assist the company’s production of high-quality landscaping services/
Communicates client’s expectations to production team to maintain positive relationships.
Met expectations and addressed any complaints within timely manner.
Provided feedback to Operation’s Manager on status of work, proposals, vendors, and crew.
Creates client proposals for enhancement work and ensured profitability goals were aligned with company expectations.
Promotes high standards for work performance completion with OSHA safety protocols.
Weekly safety training.
Manage book of business.
Assisted in the hiring, training, mentoring, and discipline of crew members while supporting company standards.
Manage crew schedules.
Knowledgeable of Florida turf and plant materials.
CRM of the Carolinas (Property Management)
February 2018-2020
Responsibilities include:
Overseeing two resorts landscaping, Festiva Orlando Resorts and Vacation Villas 2 in Celebration FL.
Trained and supervised team members on the functions of landscape maintenance, company standards and safety.
Maintained and facilitated the mowing, edging, line trimming, weed control, trimming of bushes/trees/hedges, applied insect control and basic irrigation repair.
In charge of overseeing sub-contractors on the resort, such as tree services, irrigation companies and spray chemical companies.
Confer with other supervisors to coordinate work activities with those of other departments.
Scheduling and perform payroll functions including maintaining timekeeping information and processing/submitting payroll.
Ordering flowers, plants and overseeing the installation of these materials to both Resort properties.
Nu Leaf
January 2017-Febuary 2018
Responsibilities include:
Oversaw a commercial crew route of 4-6 team members
In charge of overseeing residential route in which we maintained 145 properties on a weekly basis.
Maintained Camden Apartment properties in Orlando and Celebration FL, including Public Dog parks and Churches.
Monitored projects to maintain quality control by ensuring the instructions are followed, deadlines are met, and schedules are maintained.
Reviewed contracts and work assignments to determine services per each property.
Inventory supplies of tools, equipment, and materials to ensure that sufficient supplies are available, and items are in usable conditions.
Trained team members in company practices such as mowing, pruning, turf and ornamental chemical applications, plant health care, irrigation maintenance and safety practices of each equipment used.
Tru Green Landcare
2012-2017
Responsibilities include
Onsite supervisor for Orlando Premium Outlet Malls (Simmon properties) for 2.5 years.
Onsite supervisor for lake side village outdoor mall in Lakeland FL for 1 year.
Onsite supervisor for Marriot Village property, 3 Resorts, 6 months.
Ran a commercial route servicing hotel, resorts, businesses, doctors' offices, complexes, and Florida Hospitals 1 year.
Over saw the day-to-day operations of the mow crews, irrigation techs installation crews.
Supervised a crew of 4-5 maintenance works when they came onsite to service the property.
Responsible for mowing services, trimming of all plant material such as shrubs, trees, palms, bedding material, spraying weed control and pesticides.
Lite irrigation repair such as irrigation heads.
In charge of payroll time sheets for onsite team members.
Ordering and maintaining maintenance supplies and chemical supplies for onsite projects.
Absolute Lawnscape Management
Responsibilities include:
Owner/operator from 1996-2012.
Servicing residential and commercial accounts in the Orlando area.
In charge of payroll, billing, estimates, and scheduling in office.
Trained and supervised team members on properties mowing, trimming, weeding, spraying pesticides, operating vehicles and power equipment while maintaining company standards and safety.
Provides highest quality of service through proper maintenance techniques, timely project completion and friendly service.
Education:
High School: Killingly High School. Graduated 1985
Harvard H Ellis Tech. Graduate 1983-1985
References:
Derek Buehler; Juniper (Regional) 813-***-****
Beau Havill; Juniper (Account Manager) 689-***-****
Brett Perez; Inframark (Area Field Director) 407-***-****
Brandon Whaley; Mainscape (Account Manager) 407-***-****
Hobbies:
Knights of Colombus 2013-2022, PGK, PFN, DD28 Kissimmee FL. District Deputy 28 of Kissimmee FL
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