Customer Service Creative Media

CHLOE HAVLICK

*********@*****.*** 951-***-**** Murrieta, CA https://www.linkedin.com/in/chloehavlick/ Portfolio: https://www.clippings.me/chloehavlick

Driven and enthusiastic 2023 Northern Arizona graduate with a Bachelor of Science in Creative Media and Film, specializing in Media Studies.. Committed to maintaining a positive and fun workplace environment while simultaneously fostering a welcoming atmosphere. Eager to bring my passion for customer satisfaction to a dynamic team.

EDUCATION

Northern Arizona University Graduated May 2024

Flagstaff, AZ

B.S. in Creative Media and Film with an Emphasis in Media Studies Cumulative GPA: 3.76

Relevant Coursework:

● Post-Production, Introduction to Screenwriting, Cinematic Storytelling, Writing Media Criticism, Introduction to Filmmaking, Introduction to Documentary Studies, Religion and Film, Queer Literature and Film, Japanese Cinema in the 1950s, The Art of Cinema, World Cinema: Global Queer Cinema, Feminist Media Studies, Race, Identity, and Film

Murrieta Valley High School Graduated June 2021

Murrieta, CA

WORK EXPERIENCE

● Small Business Owner: Sew Jealous Shop July 2023- Present

Produce custom designs for a full spectrum of customers, selling through Etsy

Provide exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive buying experience for every customer

Manage inventory, fulfillment, and shipping logistics to ensure timely delivery and customer satisfaction

Maintain a 5-star shop

Star Seller Badge: Granted to shop owners with a proven record of excellent customer service, including consistent shipping & tracking, excellent message response rate, and positive customer feedback

● Peer Jacks Mentor August 2022 - May 2023

Guided and supported 15 first-year Northern Arizona University students

Facilitated regular one-on-one meetings to address academic, career, and personal challenges, offering practical advice and resources for mentees' success

Fostered a safe, inclusive environment for mentees to share concerns, seek guidance, and collaborate on solutions

Evaluated mentees' progress and outcomes, tracking milestones and accomplishments to measure the effectiveness of the mentoring relationship and identify areas for improvement.

● Childcare Provider June-August 2021/2022

Cared for a 4 and 6 year old, helping with homework and completing light housework

Established and maintained open communication with parents RELEVANT SKILLS

- DaVinci Resolve - Final Cut Pro - Adobe Premiere Pro

- Camera Operation - Scriptwriting - Color Grading

- Communicative - Detail Oriented - Post-Production

Contact this candidate