Administrative Assistant United States
Resume:
AMIYAH HACKSHAW
Administrative Assistant
Euless, Texas, United States
***************@*****.***
SUMMARY
Highly organized and detail-oriented individual with strong communication, problem-solving, and time management skills. Provides exceptional customer service and administrative procedures while maintaining control of communication. Ability to work on multiple projects adhering to strict confidentiality guidelines. Experienced with word and data processing tools to draft and distribute administrative reports, manage important paperwork, and maintain administrative workflows.
Eager to leverage my communication and customer relations skills to improve productivity and efficiency in an administrative support role.
WORK EXPERIENCE
May 2024-October 2024
Recap Administrative Assistant
Sedgwick
Bedford, Texas, United States
Responsible for supporting the team with various administrative tasks both in the office and in a remote setting. Managing automotive recap documents. Maintaining accurate and confidential records. Preparing and reviewing reports. Communicating with dealers to gather information, address inquiries, and ensure timely follow-up on concerns. There was a significant focus on data entry and analysis to ensure claims processing and report preparation met all timelines. Strong attention to detail and organizational skills with proficiency in administrative software. Sibel, Teams, Lotus, Email, Deater Quest, Word, Notes, and Excel November 2022-May 2024
Administrative Assistant
RoadRunner Charters
Hurst, Texas, United States
Answering incoming calls, taking messages, and handling questions from potential and current clients. Scheduling and coordinating in office and client meetings. Responsible for developing and maintaining a filing system that ensures effective operations of the office. Maintaining records. Preparing reports. Used Smart Charters to give quotes and book future travel arrangements for potential and current clients. I also have great organizational and communication skills, attention to detail, and the ability to work independently and collaboratively in a fast-paced environment.
July 2019-November 2022
Field Supervisor
Allied Universal Security
Fort Worth, Texas, United States
Performed scheduled on-site supervision and inspection of post locations and security professionals to monitor performance, address daily operational concerns, and relay policy changes and relevant company information. Made post inspections to ensure quality standards are being met and ensuring a professional image. Verifying the Post Order manual and all other post-training information is being properly maintained, updated, and followed. Managed all aspects of staffing schedules, which included adjusting schedules as needed, responding to call-offs, and identifying other individuals to fill in and/or standing posts. Used WinTeam to ensure adequate coverage at all times. Interviewed and hired applicants to fill open positions. Provided on-the-job training of new employees assigned to a post or when post orders were changed. This included post-orientation, review of post-orders, routine responsibilities, as well as how to respond to emergency situations or the specific client needs. EDUCATION
2017-2018
Certified Nursing Aid
Job Corps Guthrie OK
Guthrie, Oklahoma, United States
Certification 2018
Patient Identification,
Ergonomics and back safety,
Cultural Competency,
Pressure Ulcer Prevention,
Infection Control for Hospital Workers.
• Nursing Assistance
-2018
High School Diploma
Moore High School
Moore, Oklahoma, United States
General Studies - High School Diploma.
• General Education
SKILLS
Detail Oriented Administrative Skills Automotive Industry Customer Support/Service Data Entry Document Management Organizational Skills Problem Solving Skills Communication Skills Travel Planning Mathematics Certified Nursing Assistant (CNA) Childcare Ergonomics Healthcare Infection Control Microsoft Excel Microsoft Outlook Microsoft Word Nursing Microsoft PowerPoint Protective Services Microsoft Windows Operating System Time Management Data Collection Reporting Skills Record Keeping Automotive Repair and Maintenance Data Analysis Claims Processing Telephone Skills Systems Maintenance Operations Management Operations Recruiting/Staffing/Hiring Schedule Development Operational Communications Interviewing Skills Emergency Response Corporate Policies Training/Teaching Kindergarten Cleanroom Patient Care Nursing Credentials Computer Skills English Language High School Diploma Multitasking Team Building Automotive Management HCL/IBM/Lotus Products Security Monitoring Staff Training Performance Analysis Quality Metrics Mail Processing
CERTIFICATIONS
Certification Nurses Aid
Licensed Certified Nursing Aid
Security License
Security Level 2
Texas Life Agent
Licensed Agent Life Insurance
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States
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