Los Angeles Project Management

John B. Wills

**** **** ***** ****** *** Angeles, CA 90059 • 424-***-**** • **********@*****.***

Administrative Management: Local Government

Expertise in public sector program and project management, coupled with an impressive blend of creative, analytical, and relationship-building capabilities; passion for helping people through government service.

SUMMARY OF QUALIFICATIONS

• Sustained excellence in guiding administrative operations of community-based programs related to housing, economic assistance, and election support. Possess outstanding community outreach/partnership capabilities.

• Talented communicator with the ability to build and lead teams and provide education and training to staff and students. Superb negotiation/persuasion and problem-solving skills.

• Creative and strategic thinker able to blend strong vision, project management, and tenacity to drive optimal program results. Meticulous track record for creating high-quality grant proposals that consistently secure federal funding and support. Credentialed with Master of Public Administration.

Key Strengths

Administrative Management / Leadership • Community Development / Outreach • Grant Writing / Administration

Public Relations / Compelling Presentations • Program Management / Evaluation • Event Management

Teaching / Training • Project Management • Needs Assessment • Staff Supervision

PROFESSIONAL EXPERIENCE

Los Angeles Southwest College, Los Angeles, California

Tutor • August 2021 to November 2022

Conduct tutoring sessions either on campus or through the internet. Schedule tutoring appointments with students. Research or recommend textbooks, software, equipment, or other learning materials to complement tutoring.

The CITY OF LOS ANGELES, Los Angeles, CA

Election Assistant III – Department of Neighborhood Empowerment • 2015-2016

Charged with planning, facilitating, and enforcing candidate and committee filing compliance programs. Proofread sample and official ballots and examined election files. Recruited, supervised, and trained election inspectors/workers and four staff accountable for inputting election data. Maintained polling place records.

• Optimized quality of voter registration processes through effective outreach programs, providing staff with training on proper registration methods, preparing accurate summary information, and ensuring the accuracy of voter registrations.

• Served as a valuable resource for information on applicable election laws; contributed to high-quality election processes.

ASTON ENGLISH, Zhucheng, Liaoning Province, People’s Republic of China

Foreign Manager • 2014-2015

Directed a full range of operations for a school having a mission of teaching English to Chinese students; supervised three instructors and eight Chinese staff, compiled monthly reports, implemented education and administrative policies and procedures, and participated in area meetings.

• Demonstrated skill in teaching English to students ranging in age from 5 to adult in an intensive classroom and one-on-one settings.

• Served as primary point-of-contact for resolving student complaints, leveraging a calm, diplomatic communication approach and ability to produce win-win solutions.

• Recruited and trained new instructors and delivered compelling demo lessons to attract new students. Conducted staff training sessions.

Page 2

DALIAN POLYTECHNIC UNIVERSITY / WEB INTERNATIONAL ENGLISH / ASTON ENGLISH, Liaoning Province & Hunan Province, People’s Republic of China

Teacher • 2007-2012

Taught English to students ranging in age from 5 to adult, including college students for three organizations consecutively. Conducted one-on-one sessions, as well as instruction in private, group, and large-room class settings. Performed various administrative functions.

ECONOMIC AND SOCIAL OPPORTUNITIES INC., San Jose, CA

Director, Housing and Energy Department • 2006

Leveraged impressive management abilities and familiarity with HEAP / ECIP government-funded programs to direct weatherization, home access, and handy-work programs that provided critical home improvement assistance to low-income residents of Santa Clara County, California.

Supervised, trained, and coached 43 staff and coordinated funding application processes. Ensured compliance with the agency’s administrative policies and procedures, contract requirements, and state / federal employment laws.

• Maximized the program’s effectiveness in achieving outcome targets by regularly monitoring performance based on established criteria and best practices.

• Performed budget forecasts/projections and reviewed all reporting processes, implementing adjustments to remain in compliance with contract requirements.

• Met or exceeded performance expectations by creating and tracking strategies and plans of action.

CAREER NOTE

Served with distinction in two earlier positions as Administrative Assistant with the HOUSING AUTHORITY OF THE CITY OF LOS ANGELES and Staff Assistant with the U.S. HOUSE OF REPRESENTATIVES (Honorable Mervyn M. Dymally).

EDUCATION

Master of English, TEFL, California State University – Dominguez Hills 2022

Master of Public Administration, San Jose State University 2014

Bachelor of Arts in Political Science, California State University – Dominguez Hills 1992

Contact this candidate