Social Media Ann Arbor

Nichole Michael

*** *. **** **. *** Arbor, MI ***04

312-***-**** *******@*****.*** ****************@*****.*** EDUCATION

University of Michigan Ann Arbor, Michigan

Psychology August 2021 – Dec. 2025

• Minor: Political Science

• Notable Extracurriculars: Chief of Staff for 48FramesFilms & Club Rugby team Photographer & Social Media Ambassador, FASA, La Casa

● I have created social media graphics for 48FramesFilms and Club Rugby to increase traffic to their profiles and gain followers.

Scholars Programs: Chicago scholars, HEAR scholars, Renaissance Scholars, Marcus J. Bradshaw Scholars, STAR Scholar, BravenX Fellows WORK EXPERIENCE

Campus Apartments: The Yard Ann Arbor, Michigan

Leasing Specialist August 2024 - Current

● Conducted property tours for prospective tenants, showcasing available units and highlighting key features to drive leasing decisions.

● Provided exceptional phone support to prospective tenants and residents, assisting them in finding their ideal home, assisting with any problems they could have, and answering inquiries.

● Managed package delivery and pickup, ensuring timely scanning, storage, and retrieval of packages for residents. University of Michigan Frankel Cardiovascular Center Ann Arbor, Michigan Office Administrative Assistant January 2023 – March 2024

● Drafted multiple emails for HR staff and 100+ participants, mentors, and medical professionals regarding company policies, events, and training.

● Organized email lists, updated company calendars consistently, and guest speaker lists.

● Created weekly flyers and presentations to ensure the attendance and success of the company’s twice-a-week event. Self-employed Chicago, IL & Ann Arbor, Michigan

Freelance Photographer November 2018 - Current

● Translated client and user feedback into marketing and sales collateral to drive brand loyalty and increase client revenue.

● Edited images for print using Adobe Photoshop and Adobe Lightroom, daily, ensuring the top quality of each image

● Photographed over 50 weddings, Quinceñeras, family portraits, graduations, Sports games, and special events using DSLR cameras (most often using a Canon EOS Rebel T3).

PPM America Chicago, IL

Legal & Compliance Intern May 2023 – August 2024

● Analyzed 40,000 trades on Excel sheets and turned them into a digestible Power BI dashboard for management presentation. Analyzed and gave suggestion on Post-hocs and vendor contracts for the company to create business decisions based on my suggestions.

● Created processes for regulatory changes with guidance of new SEC rules to implement within company policies and assisted attorneys and compliance officers with the implementations.

● Analyzed over 500+ personal trade violations of company employees and assisted in processing the violations by enforcing training when needed.

● Prepared management presentations and helped curate Compliance Training for employees in PPM to ensure the firm is up to code with SEC rules and regulations.

University of Michigan – Blue café Ann Arbor, Michigan Barista / Student Coordinator September 2021 – December 2022

● Trained 6 new employees with no previous barista experience, per semester in multiple areas of the café including food safety, customer service standards, and business operations.

● Recommended and promoted products based on a solid understanding of individual customer needs and preferences while also increasing store sales and elevating customer loyalty.

● Created a variety of hot and cold drinks during shifts, including peak service hour when 100+ customers ordered, with eye-catching, creative latte to please customers.

Beyond the Ball Chicago, IL

Administrative Assistant June 2019 – August 2021

● Photographed events, planned community engagement events, set up rosters for participants in team activities for students in K – 12th grades, and entered participant information into the company system.

● Collaborated with the community and engaged with over 300 participants of multiple ages daily and their families about the programs and events of the nonprofit organization.

● Engaged in philanthropic events including community clean up, painting classrooms, and handing out safe toys for students. TRANSFERABLE SKILLS

Customer Service Philanthropy Nonprofit Org. Data Entry Tagalog Spanish TECHNICAL SKILLS

PowerBI Adobe Lightroom Adobe Premiere Adobe Photoshop Storyline Microsoft Suite

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