Data Entry Customer Service

Yareli Contreras

815-***-**** **************@*****.***

Lodi, CA 95240

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

EXPERIENCE

Sales associates

Boot barn, 2024- present

Focus in demonstrating proficiency in key area such as communication, and relationship-building

Provide excellent customer service by assisting customers with product selection and inquiries

Maintain an organized and visually appealing sales floor by restocking and arranging merchandise

Processed cash and credit payment as a cashier, using point-of-sale systems (POS)

PHLEBOTOMY TECHNICIAN/ MH/ TRAINING LEAD TECH

SKILLS

• Specimen Labeling Procedures

• Data Entry

• Biohazard Disposal

• Venipuncture and capillary puncture

Biolife Plasma Services, 2020 - 2023

• Donor Screening

• Phlebotomy Functions

• Venipuncture

• Reliability

• Hazardous Waste and Disposal

• Time Management

• Capillary puncture

• Drew blood from veins using the butterfly venipuncture methods

• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures

• Used personal protective equipment correctly to protect coworkers and donors • Properly withdrawn plasma samples from bottles.

• Monitored patient for adverse reaction and used appropriate intervention.

• Handled centrifuging, pipetting and preparation for send out.

• Enforced and followed established and updated laboratory policies and procedures.

• Created accurate labels and updated system records with patient sample information and details. • Assessed veins, using judgment and accommodating patient preference.

• Prepared patients for venipuncture by explaining process and answering questions.

• Utilized proper techniques for venipuncture, capillary puncture, and butterfly needles.

• Performed basic laboratory tasks such as centrifugation and sample aliquoting.

• Assisted in organizing and managing inventory of phlebotomy supplies.

• Trained new phlebotomists on proper techniques, safety protocols, and company policies.

CASHIER

Popus Gourmet Popcorn, 2018 - 2020

• Answered questions about store policies and addressed customer concerns

• Greeted customers entering store and responded promptly to customer needs

• Set up new sales displays each week with fresh merchandise

• Handled cash with high accuracy and took care to check bills for fraud

• Addressed customer needs and made product recommendations to increase sales • Stocked, tagged and displayed merchandise as required

• Welcomed customers and helped determine their needs

• Performed cash, card and check transactions to complete customer purchases.

ASSEMBLY LINE WORKER

Julian Electric, 2018 - 2018

• Operated finishing tool to prepare products for inspections and packaging

• Stocked and replenished parts used on assembly line to maintain consistent supply and inventory • Followed outlined specifications to implement assembly plans

• Operated various machines used in production processes

• Monitored production processes to identify and address potential issues

• Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.

EDUCATION

High School Diploma

Joliet Central High School, Joliet, IL, 06/2018

Certificates

NHA phlebotomy certificate # K8J2Z4K3

Ca Phlebotomy license- CPT 1- 02433304

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