Team Leader Process Improvement

NIKITA GILBERT

DeSoto, TX *****

469-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Team Leader and United States Army Veteran leveraging 15+ years of proven experience in operating various equipment, maintaining safety, and leadership. Adept at working in diverse teams in a dynamic, fast-paced environment. Possess a comprehensive background in risk management, equipment troubleshooting, operation planning, and process improvement measures to meet company and customer objectives. Managed equipment, assets, and programs valued at $500K while managing risk, safety, and quality assurance. Career supported by extensive training and application.

Team Leadership

Process Improvement

Resource Allocation

Equipment Maintenance

Policy Compliance

Training and Development

Safety Risk Mitigation

Records Management

Customer Service

KEY HIGHLIGHTS

Operations and Program Management Demonstrated leadership in operations by creating support plans, logistical coordination, supply analysis, program integration, program execution, and personnel oversight.

Training/Development Improved organizational performance through training with a leadership approach that emphasized decision-making through active listening. Integrated training programs in collaboration with leadership, analyzing current training demands and devising innovative and appropriate solutions.

Problem Solving/Analysis Analyzed internal processes while recommending and implementing procedural or policy changes to improve and streamline operations while promoting overall mission accomplishment and process improvements.

PROFESSIONAL EXPERIENCE

Waste Connection Dallas. TX 03/2010 – 01/2024

Truck Driver Sanitation Technician

Collected and disposed of waste and recyclable materials from residential, commercial, and industrial areas; ensured timely and efficient service for over 600 locations weekly.

Operated waste collection vehicle and equipment safely and effectively, maintained a 100% accident-free record; adhered to local, state, and federal waste disposal regulations.

Conducted daily pre- and post-trip vehicle inspections; ensured all equipment was in proper working condition.

Managed special waste collection projects, such as bulk item pickups and seasonal cleanups, efficiently handling additional workload without compromising regular service schedules.

Assisted in training 50 new drivers in safe driving practices and waste collection procedures, enhancing team performance and safety.

Waste Management Dallas. TX 03/2000 – 12/2009

Training Supervisor Sanitation Technician

Followed safety protocols and wore appropriate personal protective equipment (PPE), contributing to a safe working environment with zero workplace injuries.

Trained more than 60 new employees in proper waste collection techniques and safety procedures, improving team performance and consistency.

Operated trash collection vehicles safely and efficiently on assigned routes, ensuring timely waste collection from over 500 residential and commercial locations weekly.

Coordinated with maintenance teams to address vehicle repairs and maintenance needs, reducing downtime by 10% and ensuring vehicle reliability.

NIKITA GILBERT PG. 2

United States Army Various Locations 08/1989 – 08/1997

Team Leader Crane Operator

Operated various types of cranes, including mobile and tower cranes, to lift and move heavy equipment and materials, ensuring mission-critical operations were completed safely and efficiently.

Conducted daily equipment inspections and maintenance checks, achieving a 100% operational readiness rate and reducing mechanical failures by 20%.

Trained and supervised a team of 200 junior operators, improving overall team proficiency and capabilities.

Managed the setup, breakdown, and transportation of crane equipment, ensuring timely deployment and retrieval during field operations with no discrepancies.

Maintained detailed logs of crane operations, inspections, and maintenance; ensured 100% compliance with Army regulations and contributed to audit readiness.

Accountable for inventory and critical equipment worth more than $500K with no discrepancies or losses.

ADDITIONAL EXPERIENCE

Burger King Manager 1997 - 2000

Burger King Assistant Manager 1984 – 1989

Church’s Chicken Manager 1979 – 1983

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