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Customer Service Team Leader

Location:
Hampton, VA
Posted:
November 20, 2024

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Resume:

Tiffanie Holloman

Housekeeping/Janitorial Services

Newport News, VA 23607

*********************@***********.***

757-***-****

15+years experience in Housekeeping. Experienced in using basic cleaning equipment. Handles Basic maintenance and minor repair experience. Assigned team leader for each position assigned by Arvon Staffing

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Housekeeper

Coastal Group Inc - Virginia Beach, VA

February 2018 to June 2019

• Perform deep cleaning in various areas of resort.

• Clean entire kitchen, bathrooms, dining areas, and closet.

• Move heavy furniture supplies and equipment

• Cleaned and washed walls and windows

• Polish furniture

• Clean and disinfect

Janitor

Arvon Staffing

June 2018 to August 2018

• Remove all debris from construction site. Sweep and scrub hallway floors. Heavy dusting in over 20 classrooms. Power steam and wash walls. Clean windows and restrooms Cashier/Customer Service

7-Eleven - Hampton, VA

March 2017 to July 2018

• Inventory

• Greet Customers politely

• Use of Scanning devices and Register

• Answer Customer inquiries

• Count monies on beginning and end of all shifts completed by self

• Recieved money by cash or credit

• Issue receipts, refunds, and credits

Clean and disinfect all areas where food is prepared or made Sweep and scrub floors during down periods of the shift Wash windows and glass doors

Collect and Empty trash

Work in a timely manner

Always smile

Housekeeper/Laundry

Country Inns & Suites - Hampton, VA

September 2016 to February 2018

• Routine inventory check of supplies

• Perform deep cleaning where necessary.

• Replenish toiletries, towels and bath necessities.

• Sweep scrub or vacuum floors using mops brooms vacuums or buffers. Team Leader

Clean Bee Janitorial - Norfolk, VA

June 2015 to September 2016

• Clean areas such ass storerooms, classrooms, offices and hallways

• Polished door knobs and other metal fixtures

• Cleaned sinks, water fountains, mirrors and floors

• Remove debris from work areas and hazardous areas

• Direct crew to each assigned area of school

Housekeeper

Westaff Temporary Services - Newport News, VA

April 2011 to April 2016

• General cleaning of Guests areas

• Maintain upkeep of office areas

• Light dusting in offices, hallways, and bathrooms

• Use of chemicals in bathrooms and eating areas

• Disinfect and deodorize

Janitor/Maintenance

Red Coats, Inc - Hampton, VA

November 2010 to January 2011

• Move heavy furniture supplies and equipment

• Scrub and polish floors

• Maintain general upkeep of housekeeping closets and storage areas

• Dispose trash of all work areas

• Clean and wash walls and windows

• Perform heavy cleaning in bathrooms daily

Housekeeper

Super 8 Motels - Newport News, VA

January 2005 to July 2007

• Clean rooms, bathrooms and laundry areas of hotel

• Complete tasks in a timely manner with minimal supervision

• Handle basic maintenance and minor repairs

• Ensure cleaning areas are being used properly and in stock

• Manage time efficiently

• Remove stains from surfaces using solutions and chemicals

Education

High school or equivalent in English

Warwick High School - Newport News, VA

September 2000 to June 2004

High school or equivalent

Skills

• Housekeeping

• Cleaning

• Management

Certifications and Licenses

Customer Service

Present

• Learn to greet customer, clients, or guests polite.

• Conduct business in a timely manner

• Learn to manage time efficiently

• Provide assurance to customers

driver's license

Assessments

Reliability — Proficient

August 2019

Tendency to be dependable and come to work.

Full results: https://share.indeedassessments.com/share_to_profile/ d0becd268f802f268d7d632b3ff28f59eed53dc074545cb7

Workplace English — Highly Proficient

October 2019

Understanding spoken and written English in work situations. Full results: https://share.indeedassessments.com/share_to_profile/ ec8df707a10e5880069a783118fdd5aceed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



Contact this candidate