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AI for GOOD chief Branding Officer SF/Tokyo

Responsibilities: Collaborate with local startup ecosystem/AI communities

+ Ico-organized and organized the Al for Startup Tokyo event with Google for Startups Tokyo,

bringing together over 150 participants from the tech and investment communities. The event

focused on exploring the intersection of Al and social impact, bringing together experts from Japan

and the US.

+ As organizer, I was responsible for coordinating with Google for Startups Tokyo to plan and execute

the event.

+ The event was overwhelmingly well received, with 84% of survey results exceeding expectations.

Ovice Product manager, product design for AI Tokyo

Responsibilities: Product management and lead designer

+ Redesigned the product Ovice and changed the onboarding process. and improved retention rates

by 24%

To reflect our current UX/UI and redesign our design system

+ Work with stakeholders to build a new product team

+ Communicate with US team, user research in Japan and US

+ Communicate with stakeholders and Al engineers to optimize new features using Al and rethink

priorities for current features

Women In Tech Japan Event organizer Tokyo

Responsibilities: Event organizer

Major project:

Responsible: In collaboration with Microsoft Japan and Women in Technology Japan (WIT}), we

organized an Al-leaning event, "Code; Without Barriers Japan,” to address the significant gender

disparity in the Japanese technology industry.

After the successful event, more than 30,000 people registered for the “Code; Without Barriers

Japan” online course, proving its impact.

Bite Ninja Product/Conversational designer New York/Tokyo

Responsibilities: Product Design and Research

Major project:

+ Zenu (software: remote ordering technology for the restaurants), Self

service kiosk with a voice chatbot

Zenu is the central platform that allows orders to be placed from offsite

+ reduce the loss rate of customer orders through the drive-through by 24%.

Conversational design:

+ To build a voice chatbot using LLM as a conversational designer utilized cognigy Al.

+ User interviews, User stories, journey mapping, bot persona, and Usability testing

Mastercard UX/Conversational designer, researcher New York

Responsibilities: Product Design and Research

Major project: SCM (Self-service Configuration Management System) for internal people to publish

credit cards

+ Research efforts from scoping to reporting that could encompass user interviews, making

personas, competitive audit, usability testing

+ Ideation, wire-framing, prototyping utilized Figma, workshop, design sprint with stakeholders,

benchmarking design strategy and unification goals, and ongoing measurement of journeys and

user experiences

Conversational design: Chatbot for recruiting

+ Asa side project, I worked as a conversation designer. User interviews, user stories, scenarios,

chatbot usability testing, generative Al, and workshops

+ The engagement rate of former employees increased by 14% after the chatbot was released

UX designer researcher Tokyo

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