Maintenance Technician Behavioral Health

ORSIS G. AYALA

Northridge, CA

818-***-**** *********.*****@*****.***

Experience with Maintenance Technician and Cashier/Food Preparation Worker with a proven track record at 360 Behavioral Health and El Pollo Loco. Highly reliable and efficient in customer satisfaction with maintenance and positive interactions. Skilled in inventory and waste management, ensuring operational efficiency and cleanliness. Proven ability to complete tasks efficiently and maintain high safety standards. Demonstrated skills in teamwork and problem-solving

EXPERIENCE

Maintenance Technician, 04/2016 - 10/2024

360 Behavioral Health - 16340 Roscoe Blvd., Van Nuys, CA, 91406

• Operated varied hand and power tools to complete repairs.

• Followed safety protocols to minimize workplace accidents.

• Troubleshot equipment breakdowns and performed preventive maintenance.

• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

• Improved equipment functionality by conducting regular maintenance checks and repairs.

• Installed new locks, door handles, and door closers.

• Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

• Improved reliability of electrical systems by conducting thorough inspections and updates.

• Rewired and replaced faulty electrical components in equipment.

• Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.

Cashier/Food Preparation Worker, 03/2015 - 06/2017

El Pollo Loco - 12643 Sherman Way, Unit N, North Hollywood, CA

• Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs.

• Worked flexible schedule and extra shifts to meet business needs.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

• Restocked and organized merchandise in front lanes.

• Assisted customers with returns, refunds and resolving transaction issues.

• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

• Answered questions about store policies and addressed customer concerns.

EDUCATION

Ulysses S. Grant High School - 1300 Oxnard St., Van Nuys, CA, 91401

- High School Diploma: JUNE/2012

SKILLS

Painting

Door Hardware

Flooring (Install/Repair)

Inventory Management

Electrical Repair

Residential construction

Bilingual (Spanish/English)

Exceptional communication

Reliable/ On-Time

Drywalling/ Framing

Cleaning & sanitation

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