Guest Services Associate

DANIEL J CONNOLLY **** Foxwood Drive Apopka, FL **703 Mobile 407-***-**** PROFESSIONAL PROFILE Dynamic achiever in positions of increasing responsibility with a track record of success in contributing to the bottom-line profitability of the company. Decisive and organized manager able to quickly assess a situation and effectively resolve problems. Personable individual able to communicate effectively with individuals of diverse backgrounds across all levels of authority. EXPERIENCE

2023 - Present Florida Dept of Transportation

Guest Services Associate - Incoming and outgoing Mail daily, Reprographics duties are as assigned. Records backup, Shipping and Receiving daily.

2018 - 2023 Ricoh Orlando, FL

Mail Services Manager - In charge of Mail room, Shipping and Receiving, Purchasing and Reconciling of accounts.

1996 - 2018 Siemens Orlando, FL Reproduction Manager - Prepare and follow through all workflow throughout a 3,500 person office. Responsible for all ordering of supplies (Paper, CD’s, DVD’s, Tabs, Binders) for a busy reproduction area. Required to train new personnel on all office machines. Update all logs for the incoming and outgoing job flow. Prepares end of the month reports. Machine Volumes, Paper and supply usage. Responsible for all chargeback’s within the department.

1996 - 1996 Triangle Reprographics, Orlando, FL Copy Machine Operator - Process customer jobs efficiently in a fast pace copy center using machines such as the 5090 and 5380 color laser copiers, laminator, binding (GBC, Velo and Tape), typesetting. Also responsible for the daily machine count logs. EDUCATION Orange County Community College - Middletown, NY