Retail Sales Customer Service
Resume:
Edward Burke
Experienced Home Builder transitioning to
Retail Sales
A dedicated professional with a diverse background in machine operation, team management, and residential construction. Looking to leverage my strong problem- solving skills, team leadership, and customer service experience in a part-time Retail Sales role.
**********@*****.***
Capitol Heights, MD
Work Experience
Home Builder
Family-owned business
January 2023 - Present
- Engaged in all phases of residential construction, demonstrating project management skills - Interpreted blueprints and performed carpentry tasks, showing attention to detail - Ensured work met building codes and standards, demonstrating commitment to quality - Managed materials and coordinated with subcontractors, showing organizational and coordination skills
Machine Operator
WMATA
November 2000 - July 2023
- Operated machinery with a focus on safety and efficiency, skills transferable to handling retail equipment - Troubleshot and resolved mechanical issues, demonstrating problem-solving abilities - Adhered to strict maintenance schedules, showing attention to detail and organization Custodial Supervisor
WMATA
January 2001 - January 2016
- Managed a team of custodial staff, demonstrating leadership and team coordination skills - Coordinated staff schedules and trained new employees, showing ability to manage and educate a team - Oversaw inventory management, a skill directly applicable to retail sales - Ensured a pleasant and safe environment, demonstrating commitment to customer service and safety
Summer Youth Worker
Shaw Junior High School Recreation Center
June 1986 - 1986
- Worked with school children to develop educational and work ethic skills - Assisted in creating a supportive and engaging environment - Facilitated recreational and educational activities - Promoted teamwork and personal development among youth
Education
Brock Bridge
GED
• Maryland, MD
Skills
Customer Service Project Management Problem-Solving Inventory Management Machine Operation Youth Development Team Leadership
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