Customer Service Representative
Resume:
Jonte Tyler
Port Arthur, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Faneuil - Albuquerque, NM
December 2022 to March 2023
outbound call center. reading customers their health plan script’s & scheduling them appointments.
• Assisted customers with questions
• Interacted with customers through live chat
• Booked appointments
• Managed customer accounts
• Wrote call center scripts
Advisor 1
Nelnet
August 2021 to November 2022
explain the customer account such as pass due payments & etc . take payments . & help the customer to see which loans is best for them
Work From Home Customer Service Representative
Amazon.com - Houston, TX
July 2021 to July 2022
• answer the phone for the customers and resolve the customers problems .
• take the customers payment over the phone . dispute payments etc . Correctional Officer
TDCJ Texas Department of Criminal Justice - Beaumont, TX September 2017 to February 2019
watching the inmates, checking on them every 30 minutes . Customer Service Associate/Cashier
Lowe's Home Improvement - Port Arthur, TX
October 2016 to February 2017
as a customer service associate i had to make sure the customer found what they were looking for, meeting their needs . as a Cashier i had to make sure they found what they were looking for & was satisfied with the service they had.
Education
High school diploma
Colony Park Academy
Skills
• Leadership
• Loss Prevention
• Customer Service
• Management
• Cleaning Experience
• Security
• Technical support
• Profit & Loss
• Guest Services
• Inventory Control
• Cash Handling
• Retail Management
• Windows
• Pricing
• Retail Sales
• Customer support
• Help desk
• Merchandising
• Typing
• Computer networking
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