Customer Service Production Supervisor

Steven Sechrist

*** ****** ****** ● Angola, New York 14006 ● 716-***-**** ● *************@*****.***

SUMMARY OF QUALIFICATIONS

Offering extensive, diverse experience in various fields of employment

Dedicated to providing quality customer service

Ability to listen, communicate effectively and quickly establish rapport

Compliance with all OSHA safety rules and regulations

Able to maintain confidentiality

Enjoys contributing to a team effort and creating a positive work environment

Able to work with diverse populations

Computer skills: Microsoft Word, Excel, In-House Software, Internet, E-Mail

SUMMARY OF KEY SKILLS

Accountable for all daily operations including operations management, product management, hiring and training staff, schedules, payroll, supervision, conducting performance reviews, ordering/procurement of operating supplies, inventory control, completed daily/weekly/yearly reporting, monitoring employee production, root cause analysis, ERP, lead Kaizen events

Leadership, mentorship, and team building and management

Implementation and compliance with all OSHA standards and health and safety regulations

Set up and implemented preventative maintenance, troubleshooting and assisted with equipment repair

Recommended and implemented measures to motivate employees and to improve production methods, equipment performance, product quality and efficiency

Coordinated and participated in ongoing lean activities, establishment of standard work through the entire office and factory floor, order fulfillment cycle

Lean ladder certification, Lean Six Sigma, Time Wise Principles of Lean Manufacturing for Job Shops certification, ISO 9100/9001

Production planning, accurate blueprint reading, shop set up, reviewed all jobs to identify tooling fixtures and other special process needs, performed daily first piece, in-process and final inspections for quality assurance, insuring any other specified requirements were met and maintained, actions taken to immediately correct any non-conformances, problem solving, all steps documented and recorded

Followed up with engineers, programmers, supervisors, clients, machine operators insuring conformance

Manufacturing and continuous improvement initiatives companywide

Solid Works, D.I. Certified, Forklift operations and training, shipping and receiving duties

EXPERIENCE

Snyder Industries, Tonawanda New York (6/2023-9/2023)

Production Supervisor (Contract Position)

Del Hydraulics, Buffalo New York (7/2019-5/2023)

Production Manager/Machine Operator/Material Handler/Welder (mig, tig, stick)/Pick & Pack

Universal Stainless, Dunkirk New York (7/2018-5/2019)

Production Supervisor

Excelco Newbrook, Silver Creek, New York (8/2016-7/2018)

CNC Machinist

Alumco Incorporated, Phoenix Arizona (1/2016-7/2016)

Machine Shop Manufacturing Supervisor

National Aviation, Tempe, Arizona/Colorado Springs, Colorado (6/1997-1/2016)

Production Supervisor/Maintenance Tech General Facility/Hazmat

EDUCATION AND TRAINING

30 Hour OSHA Industry Certification

Westfield Academy and Central School, High School Diploma

MILITARY

United States Marine Corps, Honorable Discharge

Contact this candidate