Renée Ballman
Kettering, OH
*********************@***********.***
Work Experience
Phone Room Supervisor
Wilcor Distributing - Moraine, OH
I make outgoing phone calls to set up appointments for the Kirby Home maintenance system. As the
supervisor I pass out referrals and leads to the appointment setters and oversee the scheduling on day
to day bases.
Supervisor
Lorlayne Marketing - Dayton, OH
• Make outgoing calls to sign people up for magazine subscriptions
• Make calls to customers to collect their payments
• Interviewed potential employees for hire and I had to break the news to employees when we had to
let them go
• I had to oversee employees to make sure they were staying on task
Front Desk Receptionist
Infinity of Dayton - Centerville, OH
• Answer multiple calls
• Entering invoices and titles into the data base
Education
High school diploma
Kettering Fairmont High School - Kettering, OH
August 1996 to May 2000
Skills
• Customer service
• Food service
• Receptionist duties (3 years)
• Answering phones (10+ years)
• Team Management
• Supervising Experience
• Management
• Communication skills
• Interviewing (7 years)
• Leadership
• Office Management
Awards
Top Appointment Setter